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Human Resources Assistant

2 months ago

MagstattleBas, Grand Est, United States WarHorse Casino Full time
Job Summary

We are seeking a highly organized and detail-oriented Human Resources Assistant to join our team at WarHorse Gaming, LLC. As a key member of our HR department, you will provide administrative support and assistance in all areas of HR, including employment, team member relations, communication, team member events, and record retention.

Key Responsibilities
  • Maintain general office, front counter, lobby area, and TDR kiosks, ensuring they are clean, orderly, and well-stocked.
  • Handle team member questions/requests and escalate issues as appropriate to ensure prompt resolution.
  • Perform administrative duties, including maintaining employee records, data entry and research, preparing reports, ordering office supplies, managing team member/vendor badges, gaming licensing and renewals, etc.
  • Assist in coordinating and facilitating talent auditions, performance interviews, and New Hire Orientation.
  • Develop and maintain property communication, including employee self-service portal, back-of-house hallways, maintaining updated required federal, state, and local posters, and property communications.
  • Maintain a professional, courteous, and friendly demeanor with all team members, applicants, and guests.
  • Assist with design and execution of engagement, wellness, and retention events.
  • Support and promote superior guest service in accordance with department and company standards and programs.
  • Maintain strict confidentiality in all company matters.
Requirements
  • High School diploma or GED.
  • Two (2) years of experience as a HR assistant or coordinator.
  • Strong guest service and problem-solving skills.
  • Strong organizational and decision-making skills.
  • Excellent written and verbal communication skills.
  • Demonstrated organizational, planning, and project management skills.
  • Proficient with Microsoft Office.
  • Working knowledge with a HCMS, ATS, and LMS.
Core Competencies
  • Guest Focus
  • Initiative
  • Teamwork Orientation
  • Communication Proficiency
  • Ethical Conduct
  • Problem Solving/Analysis
  • Decision Making
  • Flexibility
  • Stress Management/Composure
Travel Requirements

Travel is not required for this position.

Work Hours

Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property.

Certification Requirements

Ability to secure and maintain a Level 3 NE Gaming License required.