Senior Vice President, Global Head of Human Resources Operations

2 days ago

MagstattleBas, Grand Est, United States Pacific Life Full time
Job Description:

Pacific Life is seeking a highly skilled and experienced Senior Vice President, Global Head of Human Resources Operations to join our team. As a key member of our HR leadership team, you will be responsible for overseeing and optimizing all aspects of HR operations, including service delivery, people analytics, payroll, employee relations, and facilities.

Key Responsibilities:
  • Lead the HR operations team to deliver high-quality HR services throughout the talent lifecycle.
  • Develop and implement standard operating procedures (SOPs) for HR service delivery, ensuring consistency and efficiency.
  • Monitor and improve HR service delivery metrics, such as response times, employee experience, and service accuracy.
  • Lead the People Analytics function to provide data-driven insights that inform HR strategies and decision-making.
  • Collaborate with HR leaders to analyze workforce data, identify trends, and recommend actions to address key challenges and opportunities.
  • Oversee the payroll function, ensuring accurate and timely processing of employee salaries, benefits, and deductions.
  • Ensure compliance with all relevant laws and regulations related to payroll, including tax filings, labor laws, and reporting requirements.
  • Lead employee relations function, including the development of policies, procedures, and practices that promote a positive work environment.
  • Provide guidance and support to HR Business Partners and managers on employee relations issues, including conflict resolution, disciplinary actions, and investigations.
  • Ensure compliance with labor laws and regulations, and mitigate risks related to employee relations matters.
  • Oversee the management of global corporate facilities to ensure they meet operational needs and reflect the company's culture and values.
  • Develop and implement global real estate and workspace strategies, ensuring that facilities support productivity, innovation, and employee well-being.
  • Lead facilities-related projects, including space planning, renovations, and relocations, ensuring alignment with business objectives and budget constraints.
  • Ensure compliance with health, safety, and environmental regulations across all locations.
Requirements:
  • Bachelor's degree in Human Resources, Business Administration, or a related field; master's degree preferred or equivalent years of experience.
  • Minimum of 10 years of experience in HR operations, with at least 5 years in a leadership role.
  • Demonstrated experience to develop and implement long-term strategies for optimizing both HR and Facility operations.
  • Strong expertise in service delivery and familiarity with the employee lifecycle management.
  • Strong organization skills with the ability to develop and manage operational workflows for HR services and facility management.
  • Demonstrated experience leading cross-functional projects from initiation through completion; experience using project management tools and methodologies to ensure on-time, on-budget delivery.
  • Excellent leadership, communication, and interpersonal skills, with the ability to influence and build relationships at all levels of the organization.
  • Strong analytical skills and experience using data to drive decision-making and process improvements.
  • Deep knowledge of employment laws, regulations, and compliance requirements.
What We Offer:
  • Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents.
  • Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off.
  • Paid Parental Leave as well as an Adoption Assistance Program.
  • Competitive 401k savings plan with company match and an additional contribution regardless of participation.

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