Current jobs related to Client Engagement and Support Coordinator - Austin Texas - Level

  • Client Engagement Consultant

    3 weeks ago

    Austin, United States Gainwell Technologies LLC Full time

    Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career...

  • Research Engagement Coordinator

    5 days ago

    Austin, Texas, United States University of Texas at Austin Full time

    Research Engagement CoordinatorAs a key member of the University of Texas at Austin's Office of the Vice President for Research (OVPR) Research Development team, this role coordinates programmatic activity in support of executive-level faculty development and strategic research partnerships. The successful candidate will work closely with the Research...

  • Client Services Support Coordinator

    4 weeks ago

    Austin, Texas, United States RPM Living Full time

    Job Title: Client Services Support CoordinatorRPM Living is seeking a highly skilled and motivated Client Services Support Coordinator to join our team. As a key member of our corporate operations and marketing team, you will play a critical role in developing and executing strategies to drive new business opportunities.Responsibilities:Provide general...

  • Client Support Coordinator

    2 months ago

    Texas, United States BostonGene Full time

    Job SummaryThe Client Services Specialist plays a pivotal role in maintaining seamless communication between BostonGene and its clients, ensuring the smooth flow of orders from generation to receipt of lab reports. This position requires a minimum of 2+ years of experience in the clinical research, pathology, or diagnostic industry.Key ResponsibilitiesTissue...

  • Coordinator, Client Services Support

    6 months ago

    Austin, United States RPM Living - Roscoe Property Management Full time

    Collaboration with internal teams to manage marketing assets, design, execution, and analysis. Significant project management of communications projects, most notably new business support from a marketing perspective. Daily contact with stakeholders Client Service, Support, Coordinator, Marketing, Project Management, Property Management, Business Services

  • Client Engagement Senior Consultant

    3 weeks ago

    Austin, United States Gainwell Technologies LLC Full time

    Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career...

  • Client Services Support Coordinator

    5 days ago

    Austin, Texas, United States RPM Living Full time

    Job Summary:RPM Living is seeking a highly skilled Client Services Support Coordinator to join our team. As a key member of our corporate operations and marketing team, you will play a critical role in developing and executing strategies to drive new business opportunities.Key Responsibilities:Provide general support to the Client Services Sales team to...

  • Client Services Coordinator

    2 months ago

    Austin, United States Community Medical Services Full time

    Overview: Shift: Monday-Friday 5:15am - 01:30pm and Saturday 7:00am to 10:00am Community Medical Services (CMS) is hiring a Client Services Coordinator. Under the supervision of the Clinic Manager, the Client Services Coordinator will be the face of the clinic and is responsible for greeting clients and visitors as they come into the clinic in a...

  • Engagement and Wellness Coordinator

    2 months ago

    Austin, Texas, United States Solstice Senior Living Full time

    Engagement and Wellness CoordinatorOverview of ResponsibilitiesThe Engagement and Wellness Coordinator is tasked with the organization, planning, facilitation, and oversight of the comprehensive operations within the Engagement and Wellness Department. This role is executed in alignment with existing standards, guidelines, regulations, and company policies,...

  • Senior Research Engagement Coordinator

    2 weeks ago

    Austin, Texas, United States University of Texas at Austin Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Senior Research Engagement Coordinator to join our Research Development team at the University of Texas at Austin. As a key member of our team, you will play a critical role in coordinating programmatic activity in support of executive-level faculty development and strategic research...

  • Client Success Support Specialist

    1 month ago

    Austin, Texas, United States 360Connect Full time

    About 360ConnectWe are a reputable B2B lead generation company with a successful track record in the B2B market since 2005. Our mission is to deliver high-quality leads to various industries, and we're committed to building strong relationships with our clients.We adhere to six core values that guide our decisions and actions when dealing with our clients,...

  • Client Services Coordinator

    2 weeks ago

    Austin, Texas, United States Community Medical Services Full time

    Job Title: Client Services CoordinatorWe are seeking a highly organized and detail-oriented Client Services Coordinator to join our team at Community Medical Services. As a Client Services Coordinator, you will be the first point of contact for clients and visitors, providing a warm and welcoming experience.Responsibilities:Greets and attends to clients in...

  • Client Success Support Specialist

    5 days ago

    Austin, Texas, United States 360Connect Full time

    About 360ConnectAt 360Connect, we're a reputable B2B lead generation company with a successful track record in the B2B market since 2005. Our mission is to deliver high-quality leads to various industries, and we're committed to doing what it takes to deliver excellent results.Our CultureWe're a diverse group of hardworking and fun-loving people who strive...

  • Client Care Coordinator

    1 month ago

    Austin, Texas, United States SkinSpirit Full time

    Job Title: Client Care CoordinatorWe are seeking a highly skilled and customer-focused Client Care Coordinator to join our team at SkinSpirit. As a Client Care Coordinator, you will be responsible for providing exceptional client care and support to our clients, ensuring a seamless and personalized experience.Key Responsibilities:Provide exceptional client...

  • Recruiting Coordinator, Employer Engagement

    2 weeks ago

    Austin, Texas, United States University of Texas at Austin Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Recruiting Coordinator to join our team at the University of Texas at Austin. This role will be responsible for managing daily operations of the employer recruiting space, including classrooms, conference rooms, and interview suites.Key ResponsibilitiesManage the interview suite, including...

  • Senior Research Engagement Coordinator

    6 days ago

    Austin, Texas, United States University of Texas at Austin Full time

    Research Development Team MemberAs a key member of the Office of the Vice President for Research (OVPR) Research Development team, you will play a critical role in supporting executive-level faculty development and strategic research partnerships. Reporting to the Executive Director for Research Collaborations and Impact, you will coordinate programmatic...

  • Recruiting Coordinator, Employer Engagement

    4 weeks ago

    Austin, Texas, United States University of Texas at Austin Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Recruiting Coordinator to join our team at the University of Texas at Austin. The successful candidate will be responsible for managing daily operations of the employer recruiting space, including classrooms, conference rooms, and interview suites.Key ResponsibilitiesManage the opening and...

  • Client Success Support Specialist

    1 month ago

    Austin, Texas, United States 360Connect Full time

    Job DescriptionAbout 360Connect360Connect is a reputable B2B lead generation company with a successful track record in the B2B market since 2005. Over the last two decades, we have been delivering high-quality leads to various industries ─with more to comeWe at 360Connect adhere to six core values that guide our decisions and actions when dealing with our...

  • Client Relations Coordinator

    2 months ago

    Austin, Texas, United States REAP Financial Full time

    Client Service AdministratorBecome a vital part of REAP Financial Group, LLC as a Client Service Administrator. This position is perfect for individuals who are dedicated to delivering outstanding client support within the financial sector.Position Overview:In the role of Client Service Administrator, you will manage client inquiries, oversee data management...

  • Recruiting Coordinator, Employer Engagement

    1 month ago

    Austin, United States University of Texas at Austin Full time

    Manage daily operations of the TCE employer recruiting space, including classrooms, conference room, and interview suite. Responsible for opening and closing of the interview suite in addition to front desk coverage as needed. Maintain physical condition of common spaces, equipment, marketing assets, materials, and supplies. Ensure interview suite is...

Client Engagement and Support Coordinator

2 months ago

Austin Texas, United States Level Full time
Position Title: Client Engagement and Support Coordinator

Location:
Austin, Texas

Company Overview:

Level is a dynamic recruiting and staffing agency dedicated to connecting talented work-from-home professionals in the Philippines with clients across the United States. Our impressive growth trajectory has positioned us among Austin's top 50 fastest-growing private companies. We attribute our success to a steadfast commitment to employee satisfaction, which translates into exceptional client experiences. Our core values include dependability, relational integrity, humility, and fairness, fostering a close-knit team focused on achieving ambitious personal and professional goals.


Role Overview:
We are seeking a proactive and skilled Client Engagement and Support Coordinator to enhance our team.

This pivotal role is essential for ensuring that our clients recognize and value the benefits of our services, maintain robust relationships, and receive outstanding support consistently.

The ideal candidate will be adept at nurturing client loyalty, promoting repeat and referral business, and addressing client inquiries with a positive, solution-focused mindset.

This is a full-time, hybrid role based in Austin, TX, appealing to individuals who appreciate the flexibility of remote work while valuing occasional in-person interactions. Initial training will be conducted in person.

Working Hours: 9:00am - 6:00pm CT, Monday - Friday

Key Responsibilities:
1. Act as the primary liaison for clients, addressing their inquiries and concerns with professionalism and empathy.

2. Educate clients about our offerings, ensuring they comprehend and appreciate the value we deliver.

3. Cultivate and enhance client relationships through regular communication, feedback sessions, and proactive outreach.

4. Address client issues promptly and effectively, transforming potential challenges into positive outcomes.

5. Collaborate closely with the operations team to ensure smooth execution of billing, payroll, and support functions.

6. Partner with clients to gather testimonials, referrals, and online reviews.

7. Develop and implement strategies aimed at improving client satisfaction and loyalty.

8. Monitor and analyze client feedback to identify opportunities for service enhancement.

9. Assist in the onboarding and offboarding processes for clients and virtual assistants, ensuring a seamless experience.

10. Manage and update the CRM system to maintain accurate client records and communications.

Requirements:
1. Proven experience in client relations, account management, or a related field, preferably within the staffing or recruiting sector.

2. Exceptional verbal and written communication abilities.

3. Strong interpersonal skills with a knack for building and sustaining relationships.

4. Positive, solution-oriented mindset capable of navigating challenging situations effectively.

5. High emotional intelligence and resilience.

6. Strong organizational skills and meticulous attention to detail.

7. Ability to work independently as well as collaboratively within a team.

8. Proficiency in utilizing CRM systems and other relevant software.

Preferred Qualifications:
1. Demonstrated capability to drive tangible results and efficiency in client management.

2. A genuine interest in continuous learning and staying updated on industry trends.

3. Proven history of taking initiative and enhancing client processes.

4. Ability to thrive in a fast-paced environment while maintaining a focus on client satisfaction.

5. Experience managing multiple tasks and projects simultaneously with a high degree of accuracy.

6. Strong problem-solving skills and the ability to think on your feet.

Benefits:
1. Competitive salary based on experience.

2. Unlimited Paid Time Off after a brief introductory period.

3. Health insurance coverage.

4. Annual all-expenses-paid trip for team celebrations.

5. Remote work flexibility with occasional in-person collaboration sessions to enhance teamwork and creativity.

6. Opportunities for professional development and career advancement.