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Enterprise Account Manager

2 months ago

Salt Lake, Utah, United States CHG Healthcare Services Full time
Job Description

**Job Title:** Enterprise Account Manager

**Job Summary:** We are seeking an experienced Enterprise Account Manager to join our team at CHG Healthcare Services. As an Enterprise Account Manager, you will be responsible for cultivating and growing relationships within existing large accounts to drive revenue growth.

Key Responsibilities:

  • Coach and mentor team members by conducting weekly one-on-one meetings, side-by-side coaching, and other growth-related activities.
  • Maintain regular and ongoing dialogue and direct contact with existing clients to build relationships and influence decisions to grow CHG's staffing solutions.
  • Execute cross-divisional collaboration and indirect leadership of CHG's brand partners.
  • Develop and implement new solutions to meet client needs.
  • Leverage current internal relationships to grow the business.
  • Focus on client-facing activities with large enterprise clients to ensure we are meeting and exceeding client expectations at every touch point.
  • Build relationships with global decision-makers in an effort to mitigate risk and build strategic partnerships.
  • Leverage current existing relationships and build new relationships with C-suite and VP level contacts to educate them on all CHG service lines and inquire about their staffing challenges, in an effort to create customized solutions that will meet our client's needs.
  • Work with leadership to liaise on a global level between CHG and client to ensure expectations and delivery are managed on both sides.
  • Maintain oversight of accounts to ensure client satisfaction and building high-level relationships, with the objective to expand their business with CHG.
  • Be prepared to travel for the purpose of face-to-face interactions with clients.
  • Prepare and deliver client presentations.
  • Demonstrate a clear understanding of various types of healthcare delivery systems and put strategic plans in place to address customer needs as requested.
  • Partner with CHG, Inc. divisions, teams, and departments regarding client needs.
  • Maintain and update client information in database.
  • Develop with National Account Sales Leaders new target marketing plans and strategies that grow market share.
  • Negotiate client contracts and serve as an agent in making contractual commitments on behalf of the company.
  • Successful at planning targets and cold calling to establish new contacts within current client health systems.

Qualifications:

  • Proven success in development and growth of large enterprise accounts.
  • Proven, successful track record of hitting sales goals and quotas.
  • Solutions-focused approach to clients.
  • Influential written and oral communication skills at a professional level.
  • Effective public speaking and information presentation skills.
  • Effective and proven sales, negotiating, and closing capabilities in long service-oriented sales cycles.
  • Experience in providing a high degree of customer service.
  • Excellent organization, prioritization, and problem-solving skills.
  • Excellent cross-functional collaboration across multiple brands/divisions.

Education & Experience:

  • Minimum of three years of proven experience in healthcare staffing.
  • Minimum of five years of professional account management and client-facing experience.
  • Leadership experience required.
  • Bachelor's Degree required.