Enterprise Account Manager

2 days ago


Salt Lake, Utah, United States T-Mobile Full time
Job Title: Enterprise Account Manager

Join T-Mobile's team of innovative sales professionals and take your career to the next level as an Enterprise Account Manager. In this role, you will work closely with our Enterprise and Strategic Account Executives to drive growth and success in a large portfolio of high-value accounts.

Key Responsibilities:
  • Identify customer needs and develop solution-based selling techniques to demonstrate the value of our products and services.
  • Develop account strategies to maintain and grow business by understanding the accounts' position in the market, its products/services, points of differentiation, and competitive landscape.
  • Monitor, share, and act on sales activity and metrics specific to the customer.
  • Develop positive relationships with customers and identify business problems that can be solved with our solutions and products.
  • Regularly meet with clients and partners to develop strategy and outcomes while building relationships, establish EBCs, and attend trade shows and other industry events to capitalize on networking and relationship-building opportunities.
  • Proactively remain connected to accounts and the market to access new search opportunities and ensure all viable customers are engaged on a regular and effective basis.
  • Lead account input and feedback for all projects with detailed outcomes and timelines.
  • Proactively coordinate and translate customer needs within internal departments and act as a critical issue point to drive resolution to customers' problems.
Requirements:
  • 4-7 years of B2B Field Sales Experience, preferably working with Fortune 1K accounts.
  • Business Planning Ability to work independently and run personal and team member deliverables and deadlines.
  • Business Strategy Creative thinking and problem-solving aptitude.
  • Sales Growth Proven ability to contribute in a fast-paced environment consistently.
  • Communication Ability to effectively connect with client leaders of all levels (C-level down to entry-level support roles).
  • Sales Effective at leading account relationships, financial outcomes (reducing churn, additional GAs, etc.), neutralizing detractors, and balancing multiple sales programs and opportunity life cycles.


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