Guest Room Cleaner

1 week ago


Blowing Rock, North Carolina, United States Savara Hospitality Full time
Position Overview:

The Room Attendant role is essential for maintaining the cleanliness and hygiene of guest accommodations and bathrooms. This position also contributes to the upkeep of the hotel's public spaces. As a service-oriented role, it demands excellent interpersonal communication skills and a professional demeanor while addressing guest needs. Respecting guest privacy and safeguarding their belongings is paramount.

Key Responsibilities:
  • Execute cleaning tasks in all guest and public areas following established checklists.
  • Adhere to housekeeping standards and protocols.
  • Respond promptly to guests' specific requests for items such as cribs, cots, and additional towels.
  • Manage inventory of cleaning supplies effectively.
  • Work efficiently to ensure rooms are ready for guest arrivals.
  • Notify the Front Desk of room readiness in a timely manner.
  • Report maintenance issues as needed.
  • Comply with departmental policies and procedures.
  • Follow all safety and sanitation regulations.
  • Assist other departments as necessary to provide excellent service to guests.
  • Sanitize cleaning equipment, including mops and brooms, at the end of each shift.
  • Maintain a courteous and professional demeanor when interacting with guests and colleagues.
  • Support laundry operations as required.
  • Perform additional duties as assigned; the company reserves the right to modify responsibilities as necessary.
Essential Skills and Qualifications:
  • Commitment to housekeeping standards and procedures.
  • Understanding of effective cleaning and sanitation practices.
  • Strong interpersonal and customer service abilities.
  • Excellent organizational skills and attention to detail.
  • Analytical and problem-solving capabilities.
  • Able to thrive in a fast-paced and occasionally stressful environment.
Education and Experience Requirements:
  • High school diploma or equivalent qualification.
  • Previous experience in hotel housekeeping or a related field is preferred.
Physical Demands:
  • Ability to stand for extended periods.
  • Capability to climb ladders and stairs.
  • Willingness to walk throughout the property.
  • Ability to twist, bend, reach, and pull.
  • Capacity to lift items weighing up to 50 pounds.
Competitive compensation and benefits are offered, including health, dental, and vision insurance, along with a 401(k) plan. We are an equal opportunity employer and maintain a drug-free workplace. This position may require work during weekends, evenings, and holidays.

We are committed to providing equal opportunities regardless of race, color, national origin, religion, sex, age, marital status, or disability.
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