Treasury Management Support Specialist
1 week ago
We are seeking a highly skilled Treasury Management Support Specialist to join our team at Itasca Bank & Trust Co. This is a full-time non-exempt position responsible for providing exceptional support to our business customers.
Key Responsibilities- Assist the Treasury Management Officer with business customer onboarding documentation and ongoing servicing and maintenance of accounts.
- Work directly with business customers to identify their financial needs and provide tailored solutions.
- Resolve technical issues related to online banking, ACH, wires, click deposit, positive pay, and account questions.
- Support business customers with ACH origination, merchant services, and wires.
- Cross-sell Bank products and services to business customers.
- Support business customers with fraudulent inquiries.
- Develop and maintain subject matter expertise on treasury management products and services.
- Collaborate with internal departments to gather business customer information relevant to account opening and servicing.
- 5+ years of relationship banker experience.
- Knowledge of retail products and services.
- Knowledge of business products and services.
- High School education or GED.
- Strong problem-solving and critical thinking skills.
- Strong regulatory banking knowledge.
- Strong banking technology experience.
- Strong experience with onboarding business customers.
- Strong experience cross-selling bank products and services.
- Models positive and supportive behavior.
- Ability to work a flexible schedule including evenings and Saturdays as needed.
- Effective written and verbal communication.
Itasca Bank & Trust Co. is an independently owned, local community bank with a strong commitment to its staff and customers. We value our employees and strive to create a positive work environment where a work-life balance is encouraged.
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Treasury Management Support Specialist
1 week ago
Itasca, Illinois, United States ITASCA BANK & TRUST Company Full timeAbout the RoleWe are seeking a highly skilled Treasury Management Support Specialist to join our team at Itasca Bank & Trust Co. This is a full-time non-exempt position responsible for providing exceptional support to our business customers.Key ResponsibilitiesAssist the Treasury Management Officer with business customer onboarding documentation and ongoing...
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