Current jobs related to Client Relations Specialist - Itasca, Illinois - Labcorp

  • Administrative Support Specialist

    7 days ago

    Itasca, Illinois, United States Evergreen Supply Company Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Evergreen Supply Company. As an Administrative Support Specialist, you will be responsible for providing administrative support to our team, including drafting correspondences, planning and scheduling appointments, and developing and...

  • Industrial Machinery Specialist

    7 days ago

    Itasca, Illinois, United States Sterling Engineering Full time

    Job Title: Industrial Machinery SpecialistJob Summary:As a skilled Industrial Machinery Specialist, you will play a critical role in building large industrial machinery in a dynamic and challenging environment. Our client in Itasca, IL is experiencing fast-paced company growth, and we are seeking a talented individual to join their team.Key...

  • Field Service Specialist

    3 days ago

    Itasca, Illinois, United States Sterling Engineering Full time

    Job Title: Field Service SpecialistJob Summary:We are seeking a skilled Field Service Specialist to join our team at Sterling Engineering. As a Field Service Specialist, you will be responsible for providing technical support to our clients during the process of machinery installations, or if the client is having technical issues with the...

  • Field Service Specialist

    2 weeks ago

    Itasca, Illinois, United States Sterling Engineering Full time

    Job Title: Field Service SpecialistAt Sterling Engineering, we are seeking a highly skilled Field Service Specialist to join our team. As a Field Service Specialist, you will be responsible for providing technical support to our clients during the process of machinery installations, as well as assisting with the commissioning and testing of machinery.Key...

  • Lighting Quotations Specialist

    4 weeks ago

    Itasca, Illinois, United States Evergreen Supply Company Full time

    Job OpportunityEvergreen Supply Company is seeking a skilled professional to fill the role of Lighting Quotations Specialist. This position involves providing exceptional customer service, resolving technical issues, and maintaining accurate customer records.ResponsibilitiesRespond to customer inquiries and concerns in a timely and professional mannerProvide...

  • Field Service Specialist

    1 week ago

    Itasca, Illinois, United States Sterling Engineering Full time

    Job Title: Field Service SpecialistJoin Sterling Engineering as a Field Service Specialist and take on a challenging role that requires strong mechanical aptitude and excellent communication skills. As a Field Service Specialist, you will be responsible for providing technical support to clients during machinery installations and troubleshooting technical...

  • Technical Support Specialist

    2 weeks ago

    Itasca, Illinois, United States Sterling Engineering Full time

    Job Title: Field Service SpecialistAt Sterling Engineering, we are seeking a highly skilled Field Service Specialist to join our team. As a Field Service Specialist, you will be responsible for providing technical support to our clients during the process of machinery installations, as well as assisting with the commissioning and testing of machinery.Key...

  • Quality Assurance Specialist

    2 weeks ago

    Itasca, Illinois, United States DSV Air & Sea Full time

    Job Title: Quality Assurance Specialist, OperationsAt DSV Air & Sea, we are seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a critical role in ensuring that our operations meet the highest standards of quality and compliance.Key Responsibilities:Develop and implement quality management...

  • Quality Assurance Specialist

    2 weeks ago

    Itasca, Illinois, United States DSV Air & Sea Full time

    Job Title: Quality Assurance Specialist, OperationsAt DSV Air & Sea, we are seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a critical role in ensuring that our operations meet the highest standards of quality and compliance.Key Responsibilities:Develop and implement quality management...

  • Field Service Specialist

    3 days ago

    Itasca, Illinois, United States Sterling Engineering Full time

    Job OverviewAt Sterling Engineering, we are seeking a highly skilled Field Service Specialist to join our team. As a Field Service Specialist, you will be responsible for providing technical support to our clients during the process of machinery installations, or if the client is having technical issues with the machinery. Your primary focus will be on...

  • Quality Assurance Specialist, Operations

    4 weeks ago

    Itasca, Illinois, United States DSV Air & Sea Full time

    Job Title: Quality Assurance Specialist, OperationsDSV Air & Sea Inc. is seeking a highly skilled Quality Assurance Specialist to join our team in Itasca, USA. As a Quality Assurance Specialist, you will play a critical role in ensuring that our operations meet the highest standards of quality and compliance.Key Responsibilities:Develop and implement quality...

  • Claims Resolution Specialist

    1 week ago

    Itasca, Illinois, United States Randstad Full time

    Randstad, in partnership with The Hanover Insurance Group, is seeking a Claims Resolution Specialist to join their Auto team in Itasca, IL. This is a temp-to-hire opportunity that offers a collaborative environment and opportunities for growth and development.The Hanover Insurance Group is a leading property and casualty insurance company with a rich history...

  • Quality Assurance Specialist

    4 weeks ago

    Itasca, Illinois, United States Addison Group Full time

    Quality Assurance SpecialistWe are seeking a skilled Quality Assurance Specialist to join our team at Addison Group. As a key member of our team, you will be responsible for leading and managing Health & Safety programs, ensuring compliance with local laws and regulations.Key Responsibilities:Conduct risk assessments and accident investigations to identify...

  • Financial Recovery Specialist

    1 week ago

    Itasca, Illinois, United States Creative Financial Staffing Full time

    Financial Recovery SpecialistAbout the Role:We are seeking a skilled Financial Recovery Specialist to join our Accounting Team.Key Responsibilities:Establish and maintain relationships with customers to resolve financial discrepancies and ensure timely payments.Conduct thorough reviews of customer accounts to identify and address any issues or...

  • Purchasing Specialist

    1 month ago

    Itasca, Illinois, United States LaSalle Network Full time

    Purchasing Specialist Job DescriptionLaSalle Network is partnering with a leading manufacturing company in the metals space to fill a Purchasing Specialist role. This is an excellent opportunity for a detail-oriented individual with experience in purchasing within the manufacturing industry.Key Responsibilities:Manage the procurement process of goods and...

  • Machine Assembly Specialist

    2 months ago

    Itasca, Illinois, United States Affinity Executive Search Full time

    Job Title: Machine Assembly SpecialistA leading equipment manufacturer is expanding its operations and is seeking several experienced Machine Assembly Specialists to join their team.Job Summary:As a Machine Assembly Specialist, you will be responsible for assembling, testing, and installing complex machinery and equipment. You will work closely with the...

  • Parts Specialist

    3 weeks ago

    Itasca, Illinois, United States Equipment Depot Full time

    Job Title: Parts SpecialistWe are seeking a skilled Parts Specialist to join our team at Equipment Depot. As a key member of our inventory management team, you will play a critical role in ensuring the efficient and effective management of our parts inventory.Key Responsibilities:Identify and fulfill customer needs by providing accurate and timely parts...

  • Global Health Programs Specialist

    3 weeks ago

    Itasca, Illinois, United States American Academy Of Pediatrics Full time

    Job Title: Global Health Programs SpecialistThe American Academy of Pediatrics (AAP) is seeking a highly skilled Global Health Programs Specialist to join our team. As a key member of our global health staff, you will provide administrative and programmatic support to our global health initiatives, including providing technical assistance and support to...

  • Quality Assurance Specialist, Health and Safety

    1 month ago

    Itasca, Illinois, United States DSV AS Full time

    Job Title: Quality Assurance Specialist, Health & SafetyDSV A/S is seeking a highly skilled Quality Assurance Specialist, Health & Safety to join our team. As a Quality Assurance Specialist, Health & Safety, you will be responsible for leading the Health & Safety program for DSV Air & Sea U.S. / PR locations, including branch office locations and...

  • Auto Claims Resolution Specialist

    4 weeks ago

    Itasca, Illinois, United States Randstad Full time

    Job Title: Auto Claims AdjusterRandstad, in partnership with The Hanover Insurance Group, is seeking an experienced Associate Adjuster to join their Auto team in Itasca, IL. As a claims resolution specialist, you will play a vital role in Hanover's success by providing critical services to the business and its customers.Responsibilities:Process and pay...

Client Relations Specialist

2 months ago

Itasca, Illinois, United States Labcorp Full time

LabCorp is on the lookout for a Client Relations Specialist to enhance our team. This role involves engaging with healthcare providers, laboratory facilities, patients, and internal stakeholders to ensure that all client inquiries are handled with precision and efficiency. The Client Relations Specialist will deliver product knowledge and address a diverse range of inquiries while guaranteeing an exceptional customer experience. The perfect candidate will possess a strong passion for customer service and be eager to collaborate with a customer-focused team in a forward-thinking organization.

Work Schedule: Standard business hours, Monday through Friday, with the possibility of overtime as required by operational demands.

Benefits: Employment offers will be determined based on the candidate's qualifications, relevant experience, and market standards. Full-time or part-time employees working 20 or more hours weekly are eligible for a comprehensive benefits package, which includes: Medical, Dental, Vision, Life Insurance, Short-Term and Long-Term Disability, 401(K), Employee Stock Purchase Plan, Paid Time Off (PTO) or Flexible Time Off (FTO), commissions, and applicable company bonuses. For further details, please refer to our benefits overview.

Key Responsibilities:

  • Serve as a liaison between LabCorp, our clientele, and patients.
  • Address routine customer inquiries regarding products or services through various communication channels.
  • Interact with customers in a polite, friendly, and professional manner, adhering to established protocols.
  • Clarify and confirm customer needs and understanding of solutions provided.
  • Offer additional education and information to customers as necessary.
  • Qualify and onboard new customers seeking LabCorp's products and services.
  • Utilize multiple databases to investigate complex issues and inquiries.
  • Inform clients of test results promptly and accurately.
  • Review test documentation for accuracy and report any inconsistencies.
  • Engage in initiatives aimed at enhancing customer satisfaction and overall business performance.
  • Provide administrative support for medical record management, CRM data upkeep, and internal documentation to ensure compliance with regulations.

Qualifications:

  • High School Diploma or GED equivalent is required.
  • An Associate's or Bachelor's degree is highly preferred.
  • Previous experience in a customer service capacity is essential.
  • Experience in a contact center or call center environment is advantageous.
  • Background in the healthcare sector, such as in a physician's office or hospital, is a plus.
  • Proficiency in Microsoft Office Suite is necessary.
  • Familiarity with Laboratory Information Systems is preferred.
  • Strong verbal and written communication skills, along with excellent listening abilities, are required.
  • Must demonstrate a courteous demeanor with a strong customer service orientation.
  • Exceptional multitasking skills are necessary.
  • Ability to adapt to changing priorities swiftly is essential.
  • Bilingual proficiency in English and Spanish is preferred.

If you are seeking a career that provides opportunities for advancement, continuous learning, professional challenges, and the ability to make a significant impact, we encourage you to consider this position.

Labcorp is committed to being an Equal Opportunity Employer:

As an EOE/AA employer, Labcorp promotes diversity and inclusion within the workforce and does not tolerate any form of harassment or discrimination. Employment decisions are made based on business needs and individual qualifications, without discrimination based on race, religion, color, national origin, gender (including pregnancy or other medical conditions), family or parental status, marital status, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other legally protected characteristic. We welcome all applicants. If you require assistance with our online application tools or need accommodations, please visit our accessibility site.

For information on how we collect and manage your personal data, please review our Privacy Statement.