Technical Service Specialist
2 weeks ago
Become a vital part of Accutech Packaging, Inc., a prominent provider of packaging solutions and machinery. We pride ourselves on delivering exceptional service and quality products across various sectors.
Key Responsibilities:
- Install and maintain packaging machinery such as polybaggers, shrink wrappers, case sealers, and stretch wrappers.
- Work closely with clients to identify and resolve technical challenges, ensuring long-term solutions.
- Travel to client locations frequently for direct support and service (approximately 65% of the time).
- Assemble and set up equipment in accordance with established guidelines.
- Diagnose and troubleshoot equipment malfunctions to propose effective solutions.
- Collaborate with engineering and customer support teams to facilitate timely repairs.
- Ensure optimal machine performance and reduce operational downtime.
- Conduct training sessions for client personnel on equipment operation and maintenance.
- Provide remote support on a scheduled basis.
Qualifications:
- A minimum of 3 years of mechanical or electrical experience in a manufacturing environment, or a relevant technical degree/certificate.
- Proficient computer skills are essential; familiarity with PLC, HMI, or CAD systems is advantageous.
We offer a competitive salary commensurate with experience, along with a comprehensive benefits package that includes health, dental, and life insurance, as well as a matching 401k retirement plan.
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