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Protective Services Specialist

2 months ago


Marlborough, Massachusetts, United States Springwell Inc Full time
Job Summary

Springwell Inc is seeking a highly skilled Protective Services Worker to join our team. As a Protective Services Specialist, you will be responsible for investigating reports of abuse, neglect, and exploitation of older adults, and providing short-term case management and referrals to alleviate substantiated allegations.

Key Responsibilities
  • Conduct thorough investigations into reports of abuse, neglect, and exploitation, gathering evidence and interviewing witnesses as needed.
  • Provide crisis intervention and support to individuals in crisis, including field visits and written assessments of risk and capacity.
  • Develop and implement case plans to address substantiated allegations, working closely with elders, their supports, and community professionals.
  • Collaborate with internal and external stakeholders to ensure effective communication and coordination of services.
Requirements
  • Bachelor's degree with two years' experience in a related field, or Master's degree with one year of experience.
  • Prior experience in counseling, case management, crisis intervention, elder services, investigations, or other related employment.
  • Ability to work independently, take initiative, and meet deadlines.
  • Adaptability and sound judgment.
  • Reliable transportation, current driver's license, and safe driving record.
Benefits
  • Generous paid time off, including 3 weeks of vacation in the first year.
  • Birthday off and 13 paid holidays.
  • Flexible work options, including telecommuting and remote work.
  • Employee referral bonuses and commitment to promoting from within.
  • Free parking and a supportive, open work environment.
About Us

Springwell Inc is a leading provider of senior care services, dedicated to helping older adults live with dignity and independence. We are committed to creating a supportive, open environment that values our employees and the people we serve.