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Customer Success Associate

4 weeks ago

San Jose, California, United States PMT Management Full time
Job Description

We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Success Associate. As a key member of our PMT Management team, you will play a vital role in helping our clients achieve their business goals.

As a Customer Success Associate, you will be responsible for:

  • Developing and maintaining strong relationships with our clients
  • Providing exceptional customer service and support
  • Identifying and pursuing new business opportunities
  • Collaborating with our sales team to drive revenue growth
  • Staying up-to-date with industry trends and developments

Requirements of the Customer Success Associate:

  • No prior knowledge of telecommunications is required
  • High school diploma or GED equivalent is not a requirement but is a plus
  • 0-1 years of experience working in customer service, retail, or hospitality
  • A student mentality and willingness to learn
  • Must be passionate about working with others
  • Ability to work individually or as part of a team
  • A drive for professional growth

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