Customer Service Associate NMSO
1 week ago
At Rebel Convenience Stores, we're seeking a highly skilled and customer-focused Customer Service Associate to join our team. As a key member of our store staff, you'll be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers, and contributing to the overall success of our store.
Key Responsibilities:- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Operate a cash register, process transactions, and handle customer payments accurately and efficiently.
- Maintain a clean and organized store environment, including the sales floor, stockroom, and customer areas.
- Restock shelves, face merchandise, and maintain visual displays to ensure a visually appealing store environment.
- Assist with inventory management, including receiving and stocking merchandise, and conducting cycle counts.
- Participate in visual merchandising and store displays to drive sales and promote products.
- Develop and maintain strong relationships with customers, understanding their needs and preferences to provide personalized service.
- Work collaboratively with other store staff to achieve sales goals and meet customer needs.
- Perform opening and closing procedures, including counting cash, processing transactions, and securing the store.
- Stay up-to-date on product knowledge, promotions, and sales to provide accurate information to customers.
- Participate in ongoing training and development to improve customer service skills and stay current with company policies and procedures.
- High school diploma or equivalent required.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Basic math skills and accuracy with handling cash and operating a cash register.
- Ability to lift up to 30 pounds and stand for long periods.
- Availability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
- Ability to maintain confidentiality and handle sensitive customer information.
- Competitive hourly rate.
- Opportunities for advancement and professional growth.
- Discounts on store merchandise and services.
- Access to employee assistance programs and benefits.
We're an equal opportunity employer and welcome applications from diverse candidates. If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity to join our team at Rebel Convenience Stores.
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