Administrative Support Specialist
4 hours ago
Job Summary:
A Service Specialist is a key member of our team, providing administrative support to our clients. This role involves a range of tasks, including mail services, copy services, reception, hospitality services, floor coordination, and facilities services.
Responsibilities:
- Mail Services: Metering, sorting, and distributing mail and accountable packages per schedule
- Copy Services: Accurately producing copy, print, and scan projects per written instructions
- Reception: Answering incoming telephone calls and routing to the appropriate person, greeting and announcing visitors in a friendly and professional manner
- Hospitality Services: Coordinating and maintaining client conference rooms, common areas, and kitchens, ensuring they are clean, stocked, and ready for use
- Floor Coordination: Maintaining copy rooms, stocking general supplies, delivering paper, and performing basic daily maintenance
- Facilities Services: Performing tasks such as hanging pictures, small office moves, cleaning services, and communicating with key client contacts regarding building/equipment concerns
Requirements:
- High School Diploma or GED
- Minimum of 1 year work experience in a customer services field
- Ability to multitask with attention to detail
- Ability to resolve issues with professionalism and tact
- Ability to lift or move 40 lbs. or greater
- Ability to grasp, lift, or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
- Ability to walk, bend, kneel, stand, or sit for an extended period
Compensation:
The compensation range for this role is $18.67 to $23.00 USD per hour, and may be eligible for an annual bonus. Actual compensation will be dependent upon the individual's location, skills, experience, and qualifications.
Epiq is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a workplace that is free from discrimination and harassment, and where all employees feel valued and respected.
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