Account Manager
9 hours ago
We are seeking a highly skilled Account Manager to join our team at AlphaGraphics in Walnut Creek, CA. As an Account Manager, you will be responsible for increasing sales, supporting the Account Executive, and providing exceptional customer service.
Key Responsibilities- Develop and maintain strong relationships with existing customers to increase sales and expand our penetration into existing accounts.
- Consult with customers to understand their needs and provide solutions that meet their requirements.
- Upsell and cross-sell products and services to customers.
- Manage customer inquiries and complaints in a professional and respectful manner.
- Stay up-to-date with industry trends and developments to provide expert advice to customers.
- Collaborate with the sales team to achieve sales targets and grow the business.
- 2+ years of experience in account management or a related field.
- Strong knowledge of printing and prepress requirements.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Proficiency in MIS systems and order entry processes.
AlphaGraphics is a leading provider of printing and marketing solutions. We have been serving the Walnut Creek community since 1999 and are committed to providing exceptional customer service and quality products.
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