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Account Relationship Manager

2 months ago


Walnut Creek, California, United States Cigna Full time
Position Overview

The Client Services Executive is tasked with enhancing membership within established accounts while directly overseeing business relationships with client portfolios. This role ensures that the necessary systems and processes are established to fulfill the requirements of both internal and external stakeholders. Additionally, it involves the formulation and execution of strategies and policies pertinent to account management.

Key Responsibilities
  • Comprehensive management of assigned client accounts, including accountability for retention rates, membership expansion, and revenue enhancement, alongside fostering relationships with customers and brokers.
  • Contributes insights that positively influence financial outcomes.
  • Guarantees superior service and growth through the cultivation of client and broker partnerships.
Required Qualifications
  • Bachelor's degree or equivalent relevant experience.
  • A minimum of three years' experience in health benefits.
  • Strong communication and customer service abilities, along with sales negotiation expertise.
  • Experience in sales, marketing, underwriting, or operations.
  • Financial acumen with a proven ability to expand a business portfolio.
For remote work, a reliable internet connection via cable broadband or fiber optic service with a minimum speed of 10Mbps download and 5Mbps upload is required.

This position is also expected to qualify for an incentive compensation program.

Cigna Healthcare is committed to supporting your overall well-being. From the first day of employment, a comprehensive array of health-related benefits will be available, including medical, vision, dental, and wellness programs. Additional offerings include a 401(k) plan with company matching, life insurance at no cost, tuition reimbursement, a minimum of 18 days of paid time off annually, and paid holidays. For further details regarding our employee benefits, please refer to our benefits overview.

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, advocates for improved health at every life stage. We assist our clients in navigating the healthcare landscape, empowering them with the necessary information and insights to make informed decisions for enhancing their health and well-being.

We are an equal opportunity employer and welcome applications from all qualified individuals without regard to race, color, age, disability, sex, or any other characteristic protected by applicable laws.

The Cigna Group maintains a tobacco-free policy and reserves the right to not hire tobacco/nicotine users in states where permissible by law.