Automotive Business Development Representative

4 weeks ago


Saint James, Missouri, United States Chevrolet of Smithtown Full time
Job Summary

We are seeking a highly motivated and customer-focused BDC Customer Care Specialist to join our team at Chevrolet of Smithtown. As a key member of our Business Development Center, you will be responsible for monitoring and following up with potential customer leads, providing exceptional customer service, and working closely with our sales and service teams to drive sales and revenue growth.

Key Responsibilities
  • Monitor and follow up with potential customer leads received via internet, phone, and visits to the dealership
  • Provide exceptional customer service and support to customers over the phone and in person
  • Work closely with sales and service teams to identify and pursue sales opportunities
  • Develop and maintain relationships with customers to ensure repeat business and referrals
  • Perform other duties as required to support the success of the Business Development Center
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Previous experience in a BDC or call center environment preferred
  • Excellent customer service and communication skills
  • Ability to work in a fast-paced environment and meet sales and service goals
  • Basic computer proficiency and ability to learn new software and systems
  • Professional appearance and demeanor
Benefits
  • Competitive base salary and commission structure
  • Medical, dental, and vision insurance
  • 401(k) retirement plan and flexible spending accounts
  • Paid time off and company-paid training
  • Employee discounts and recognition programs

We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation and benefits package. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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