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Banquet Coordinator

2 months ago

Miami, United States Biltmore Hotel Full time
Job Summary

The Biltmore Hotel is seeking a highly skilled and experienced Banquet Coordinator to join our team. As a key member of our Food and Beverage department, you will be responsible for ensuring the smooth execution of events and functions, providing exceptional customer service, and maintaining the highest standards of quality and professionalism.

Key Responsibilities
  • Event Planning and Execution
    • Assist in planning and coordinating events, including weddings, conferences, and social functions
    • Work closely with clients to understand their needs and preferences
    • Develop and implement event concepts and themes
  • Customer Service
    • Provide exceptional customer service to clients and their guests
    • Ensure that all events are executed with precision and attention to detail
    • Respond to client inquiries and concerns in a timely and professional manner
  • Food and Beverage Operations
    • Assist in the management of food and beverage operations, including inventory management and ordering
    • Ensure that all food and beverage services meet the highest standards of quality and presentation
    • Work closely with the culinary team to develop and implement menus and specials
  • Team Management
    • Supervise and train a team of event coordinators and servers
    • Develop and implement training programs to ensure that team members are equipped to provide exceptional customer service
    • Conduct performance evaluations and provide feedback to team members
  • Administrative Tasks
    • Assist in the preparation of event proposals and contracts
    • Manage event budgets and ensure that all expenses are accounted for
    • Maintain accurate records and reports related to event planning and execution
Requirements
  • Education
    • Minimum of two-year degree in Hospitality Management, Business Administration, or related field
  • Experience
    • At least 5 years of experience in event planning and management, preferably in a high-volume food and beverage operation
    • Previous experience in supervising large teams and managing budgets
  • Skills
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment and prioritize multiple tasks
    • Strong organizational and time management skills
    • Ability to maintain confidentiality and handle sensitive information
    • Proficiency in computer software and systems, including event planning and management tools
Working Conditions

The Biltmore Hotel is a dynamic and fast-paced work environment. The Banquet Coordinator will be required to work a variety of shifts, including evenings, weekends, and holidays. The position requires the ability to lift up to 25 pounds and stand for long periods of time.

The Biltmore Hotel is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.