Retail Event Coordinator

6 days ago


Waukesha, Wisconsin, United States R&M Marketing Full time
Job Description

About the Role:

R&M Marketing is seeking a highly motivated and customer-focused Retail Event Assistant to join our team. As a Retail Event Assistant, you will play a vital role in delivering exceptional customer experiences and driving sales growth for our clients.

Key Responsibilities:

  • Customer Engagement: Engage directly with customers in a retail setting, offering personalized recommendations and expert insights into our home improvement programs.
  • Service Delivery: Provide clear and comprehensive answers to customers' inquiries regarding the services we offer, ensuring a thorough understanding of available options.
  • Scheduling and Coordination: Efficiently schedule customers for consultations with our sales team, demonstrating effective organizational and time-management skills.
  • Team Collaboration: Collaborate closely with the sales team, communicating regularly to ensure appointments are scheduled appropriately, and customer expectations are met.
  • Training and Development: Actively participate in training sessions and stay informed about the latest product knowledge and industry trends to provide customers with accurate and up-to-date information.
  • Brand Representation: Interact with customers in a friendly and informative manner to bolster brand awareness for our clients.

Requirements:

  • 1-3 years of experience in customer service or retail environment is ideal.
  • High school diploma or equivalent preferred.
  • Comfortable prioritizing and managing multiple projects simultaneously in a fast-paced environment.
  • Displays a passion for brand development and customer service.
  • Demonstrates a solid commitment to personal and professional development.
  • Confident engaging directly with customers and providing information regarding our clients' services.
  • Able to work a flexible retail schedule including weekends as needed.


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