Territory Sales Representative
4 weeks ago
At Ole', our mission is to produce the finest Authentic Mexican inspired products with an unwavering commitment to quality and freshness. We believe that holding a seat at your dinner table is the ultimate compliment, and we strive to help families create wholesome, fun, and authentic eating experiences.
Key Responsibilities- Establish and maintain collaborative relationships with sales drivers, store managers, and key customer decision makers.
- Ensure the company drivers understand the expectation and communicate how he/she will execute and align the goals of the organization. This includes weekly updates. Send all training documentation to the Human Resources Department.
- Ensure sales expectations are met, while delivering high quality customer service to various customer accounts.
- Identify leads, manage prospects, and acquire new business.
- Travel to customers and potential customer's facilities providing them with information and support as required to secure and maintain business.
- Grow business by anticipating customer needs, determine appropriate solutions to business problems, and provide an overall high level of customer service.
- Establish, and maintain, call frequency on major retail chain District Managers to support sales and service levels.
- Build rapport and trust with all store key management personnel through frequent visits and communication.
- Prepare tailored selling plan with in-depth knowledge of specific retail customer and full product portfolio to influence growth opportunities.
- Follow through on agreed upon sales/service commitments to exceed store management expectations.
- Develop and maintain a thorough knowledge of company products and pricing structure.
- Manage assigned company-generated leads.
- Complete scheduled and in-person prospecting activities to establish first and follow-up appointments with key decision makers.
- Communicate weekly (or daily) with Division Sales Manager on sales activities, progress on goals, and status of prospective customers.
- Periodically visit stores to identify service strengths and opportunities.
- Ensure weekly customer visits to negotiate ads and gain more space/displays; minimum of 2 visits per week.
- Attend grand openings and store anniversaries.
- Review weekly Out-of-Stock (OOS) report to adequately address deficiencies.
- Use effective Time Management Skills to service stores and establish customer relationships with all customers accordingly. This is a critical issue with our major customers. Our customers must have someone to contact if there are issues in their stores.
- Establish a plan in case you need to organize, re-route, or run a route, if needed. Ensure route paperwork is organized.
- Ensure stores are well serviced without credits.
- Follow all procedures on the three steps to get in the back of truck or get out.
- Attend all weekly required safety meetings.
- Ensure all equipment is in good-working condition.
- Ensure truck inventory is in compliance.
- Make sure all company procedures are followed including the policy on personal hygiene.
- Perform other duties as assigned.
- Must be able to work in doors as well as outdoors while visiting customers, as this position requires the use of company vehicle.
- Must be able to always work with different types of customers while in stores. This will include the store greeters as well as all back store receivers.
- Must be able to carry 20 to 40 pounds.
- Must be able to always maintain vehicle and/or truck clean.
- Must adhere to all safety measures including always wearing a back brace support while picking up cases; bending of knees to organize the product in some stores may be required.
- Bachelor's Degree preferred, but not required.
- 1+ years' experience in Retail or field-based sales role.
- Knowledge of basic computer functions, (downloading documents, email, internet, Microsoft Word, etc.)
- Effective communication and problem-solving skills.
- Ability to work independently and display a professional demeanor representing clients.
- Ability to communicate timely with Management through phone or email.
- Experience using personal access to functional tools such as Smart phone or Smart pad and computer.
- Must have a valid driver's license, full coverage auto insurance, and a clean MVR record.
- Bilingual Spanish preferred.
- Self-motivated Sales team member
- Strong leadership skills
- Communication Proficiency
- Organization Skills
- Decision making and problem-solving skills
- Time management skills (organize, prioritize, set goals, communicate and plan-out)
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
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