Sales and Customer Support Specialist

1 week ago

New York, New York, United States Acme Smoked Fish Corp Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Acme Smoked Fish Corp. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met, and exceeding their expectations.

Key Responsibilities
  • Handle complex customer inquiries and issues in a timely and professional manner.
  • Develop and maintain a thorough understanding of our products, services, and company operations.
  • Provide sales and customer service support to our customers, including taking and entering orders, confirming order logistics, and suggesting product bundles.
  • Work closely with our sales team to provide support and assistance as needed.
  • Utilize CRM software to maintain customer accounts and provide updates to department managers.
  • Collaborate with our finance team to ensure accurate customer billing and with our order fulfillment and fleet departments to troubleshoot customer order issues.
Requirements
  • High School Diploma or equivalent required.
  • 2+ years of experience in a customer service role, preferably in the food manufacturing or seafood industry.
  • Proven experience in customer orientation, problem-solving, and conflict resolution.
  • Strong verbal and written communication skills, with the ability to adapt to different personalities and communication styles.
  • Proficient in computer applications, including Microsoft Office and CRM software.
  • Experience handling EDI files and knowledge of ERP systems (InforM3) a plus.
What We Offer
  • Competitive compensation, including annual discretionary bonus.
  • Opportunity to choose the medical plan that works best for your family.
  • Flexible spending accounts (Medical + Dependent Care) and Health Savings Account option with quarterly employer contributions.
  • 401(k) and other benefits, including dental insurance, vision insurance, and company-sponsored group term life.
  • Paid time off, including company and floating holidays, and tuition reimbursement.
  • Paid parental leave and CASH employee referral program.
About Us

Acme Smoked Fish Corp is a leading seafood processor, purveyor, distributor, and more, built on a foundation of quality, innovation, long-lasting relationships, passion, and positive stewardship to our seafood communities. We stand committed to providing the very best smoked seafood delicacies to our customers, near and far, and take great pride in being at the forefront of the seafood sustainability movement.

We value the contributions of every employee and expect them to uphold the highest standards of ethical conduct and professional integrity. We are an equal opportunity employer and comply with all applicable laws and regulations regarding labor rights, human rights, environmental protection, and data privacy.

  • Sales and Customer Support Specialist

    2 weeks ago

    New York, New York, United States Porcelanosa USA Full time

    Position Overview:The Sales and Customer Support Specialist plays a vital role in enhancing customer satisfaction and supporting the sales team. This position is essential for ensuring that our clients receive the highest level of service and support.Key Responsibilities:Assist the Inside and Outside Sales teams in their daily operations.Facilitate order...

  • Sales and Customer Support Specialist

    2 weeks ago

    New York, New York, United States Porcelanosa USA Full time

    Position Overview: The Sales and Customer Support Specialist plays a vital role in enhancing client satisfaction and supporting sales operations. This position is essential for maintaining the high standards of service that Porcelanosa USA is known for.Key Responsibilities:Provide assistance to both Inside and Outside Sales Teams.Facilitate order placements...

  • Sales and Customer Support Specialist

    2 weeks ago

    New York, New York, United States Porcelanosa USA Full time

    Position Overview:The role of Sales and Customer Support Specialist is crucial in delivering exceptional service to our clients. At Porcelanosa USA, we pride ourselves on providing innovative architectural and design solutions. Our commitment to quality and service has established us as a leader in the industry.Key Responsibilities:Assist the Inside and...

  • Sales and Customer Support Associate

    2 weeks ago

    New York, New York, United States Home Depot Full time

    Job Overview Role Objective: Sales and Customer Support associates deliver prompt and courteous service by proactively engaging with customers to identify their requirements and offer assistance. These associates familiarize themselves with products using our resources and provide insights to customers to facilitate the sale of comprehensive projects....

  • Sales and Customer Support Associate

    2 weeks ago

    New York, New York, United States Home Depot Full time

    Job Overview Role Objective: Sales and Customer Support associates deliver prompt and courteous service by proactively engaging with customers to identify their requirements and offer assistance. These associates acquire knowledge about products utilizing our resources, and provide insights to customers to facilitate the sale of comprehensive projects....

  • Sales and Customer Support Associate

    2 weeks ago

    New York, New York, United States Home Depot Full time

    Job Overview Role Objective: Sales and Customer Support associates deliver prompt and courteous service by proactively engaging with customers to identify their requirements and offer assistance. These associates acquire knowledge about products through our resources and provide insights to customers to facilitate the sale of comprehensive projects....

  • Sales Merchandising Specialist

    1 week ago

    New York, New York, United States Behr Sales LLC Full time

    Position Overview: As a Sales Merchandising Specialist, you will play a crucial role in delivering exceptional sales and service for Behr Paint Company's products, particularly focusing on WHIZZ Applicators within the Pro Paint Channel accounts. This position requires local travel (approximately 70%) and may involve occasional overnight trips. Key...

  • Sales Merchandising Specialist

    1 week ago

    New York, New York, United States Behr Sales LLC Full time

    Position Overview: As a Sales Merchandising Specialist, you will play a crucial role in delivering exceptional sales and service for Behr Paint Company products, particularly focusing on WHIZZ Applicators within the Pro Paint Channel accounts. This position requires local travel (approximately 70%) and may involve occasional overnight trips. Key...

  • Sales Support Specialist

    2 weeks ago

    New York, New York, United States sulekha Full time

    Position Title: Travel Coordinator / Sales Support Specialist Company: Sulekha Job Overview: We are seeking a dedicated Travel Coordinator / Sales Support Specialist to join our dynamic team. This role involves engaging with clients in the gem and jewelry sector, providing essential support during trade shows and sales events. Responsibilities: Assist in...

  • Sales Merchandising Specialist

    1 week ago

    New York, New York, United States Behr Sales LLC Full time

    Position Overview: As a Sales Merchandising Specialist, you will play a crucial role in delivering exceptional sales and service for Behr Paint Company products, particularly focusing on WHIZZ Applicators within the Pro Paint Channel accounts. This position requires significant local travel (approximately 70%) and occasional overnight travel within the...

  • Sales Support Specialist

    1 week ago

    New York, New York, United States Quanta US Full time

    Job OverviewOur client, a prominent Italian pasta manufacturer and distributor, is seeking a Sales Support Specialist to enhance their operations.The Sales Support Specialist is essential in managing receivables, evaluating promotional and invoice-related activities, and ensuring prompt payment collection from a designated customer base. This position...

  • Customer Support Specialist

    2 weeks ago

    New York, New York, United States WHIZZ Full time

    Customer Support SpecialistPosition: Customer Support Specialist Location: On site Are you ready to embark on a fulfilling career with Whizz, a leader in innovative transportation solutions for delivery riders? We are currently seeking passionate Customer Support Specialists to join our vibrant team. Your commitment will not only be rewarded with a...

  • Sales Support Specialist

    2 weeks ago

    New York, New York, United States Bloomsbury Publishing Full time

    Job TypeFull-timeOverviewWe are looking for a Sales Support Specialist to become a vital part of our newly established National accounts and digital sales team. This role is designed to assist the team with various administrative tasks and provide essential support. It is an excellent opportunity for an individual who is motivated, detail-oriented, and...

  • Customer Support Quality Assurance Specialist

    1 week ago

    New York, New York, United States Ascension Management Full time

    Customer Support Quality Assurance SpecialistThe Customer Support Quality Assurance Specialist plays a crucial role in managing all aspects of Client Services. This position requires a comprehensive understanding of our offerings and the ability to communicate these effectively to consumers on behalf of our diverse clientele.Key Responsibilities:Collaborate...

  • Sales Support Specialist

    2 weeks ago

    New York, New York, United States International Flavors and Fragrances Full time

    Position OverviewWe are thrilled to announce an opening for the role of Sales Service Coordinator at International Flavors and Fragrances. This position is essential to our Sales Team, providing a unique opportunity for individuals eager to thrive in a dynamic environment within the Consumer Fragrance sector, collaborating closely with Account Managers.About...

  • Customer Support Specialists

    2 weeks ago

    New York, New York, United States The Bachrach Group Full time

    Job OverviewWe are actively seeking Customer Support Specialists for our esteemed client. The successful candidate will play a crucial role in delivering exceptional service to clients, retirees, and beneficiaries. We are looking for individuals who are driven and dedicated to providing outstanding support.Key Responsibilities:• Handle incoming service...

  • Customer Support Specialist

    4 days ago

    New York, New York, United States Lattice Incorporated Full time

    About the RoleThe Customer Support Associate is a trusted advisor for our customers. You will be responsible for helping customers learn how to use the Lattice platform, answering questions, and solving problems as they arise. We listen closely to our customers about their experience on our platform which helps inform our future customer experience.The...

  • Surgical Equipment Support Specialist

    1 week ago

    New York, New York, United States Medsurg Sales Staffing Full time

    Join Our Team as a Clinical SpecialistWe are seeking a dedicated Clinical Specialist to become a vital part of our team at a prominent medical device company. This role offers a competitive salary along with a comprehensive benefits package that includes healthcare, retirement plans (such as 401k, pension, and stock options), and reimbursement for necessary...

  • Sales Support Specialist

    1 week ago

    New York, New York, United States Tzumi Electronics Full time

    Job OverviewTzumi Electronics is seeking a dedicated Full-Time Sales Support Specialist to assist our sales division and manage its daily operations. The ideal candidate is enthusiastic about expanding an online retail presence, eager to deepen their knowledge of sales and consumer electronics, and views themselves as a creative influencer. Strong...

  • Sales Support Specialist

    2 weeks ago

    New York, New York, United States Tristar International Inc Full time

    Position OverviewWe are seeking a dedicated Sales Support Specialist to enhance our sales operations at Tristar International Inc. The ideal candidate will possess:Demonstrated experience in sales support rolesExceptional communication and interpersonal abilitiesStrong negotiation and persuasion capabilitiesProficiency in cultivating and sustaining client...