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Sales Support Specialist

2 months ago

New York, New York, United States International Flavors and Fragrances Full time

Position Overview

We are thrilled to announce an opening for the role of Sales Service Coordinator at International Flavors and Fragrances. This position is essential to our Sales Team, providing a unique opportunity for individuals eager to thrive in a dynamic environment within the Consumer Fragrance sector, collaborating closely with Account Managers.

About You:

To excel in this role, you will need to showcase exceptional interpersonal abilities, organizational expertise, and project management skills. Your capacity to quickly absorb information, prioritize effectively, and handle pressure to meet tight deadlines will be crucial.

Your Responsibilities:

  • Client Project Coordination: Oversee multiple fragrance development initiatives by coordinating with various internal teams, both domestically and globally, including perfumers, laboratory staff, marketing, production, customer service, and scent designers. Ensure meticulous tracking of all project details and related submissions.
  • Client Meeting Management: Schedule, organize, and prepare for meetings, ensuring all necessary materials such as submission documents, samples, and support materials are ready.
  • Client Service Management: Provide continuous support and communication to meet customer needs, including pricing inquiries, oil coordination, shipping logistics, documentation, and sample requests. Manage project administration throughout development, including entering projects, directing internal teams, and monitoring deadlines.
  • Data Integrity Management: Maintain ownership of data accuracy across systems such as SAP, Business Warehouse, and sales reporting tools.
  • Safety and Compliance Oversight: Ensure that client portfolios comply with the latest industry regulations by issuing necessary safety documentation and coordinating toxicology work.
  • Stability Testing Coordination: Organize and monitor stability tests for products, tracking results diligently.

Qualifications:

  • 1-3 years of relevant experience.
  • Strong organizational skills to manage competing priorities and tight timelines.
  • Proficient in computer applications, including Microsoft Office Suite and SAP, for generating sales reports.
  • Excellent interpersonal and communication skills to effectively engage with customers and internal teams.

Key Attributes:

  • High energy, positive attitude, team-oriented, calm under pressure, proactive, customer-focused, and results-driven.
  • Problem-solving mindset with a focus on delivering effective solutions and a quick learning ability for new tasks and software.
  • Passion for consumer fragrance and a desire to advance into future sales roles.
  • Willingness to take initiative on additional projects and work independently to achieve account objectives.

Compensation: The salary range for this position is between $60,000 and $70,000, influenced by various factors including experience, skills, and location.

At International Flavors and Fragrances, we are committed to fostering a diverse and inclusive workplace that values the unique contributions of every individual. We believe that your distinctiveness enhances our collective potential.