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Sales Support Specialist

2 months ago

New York, New York, United States Quanta US Full time
Job Overview

Our client, a prominent Italian pasta manufacturer and distributor, is seeking a Sales Support Specialist to enhance their operations.

The Sales Support Specialist is essential in managing receivables, evaluating promotional and invoice-related activities, and ensuring prompt payment collection from a designated customer base. This position demands exceptional attention to detail, strong analytical capabilities, and effective communication with customers, vendors, brokers, and internal teams such as sales and logistics.

Key Responsibilities:
  • Oversee retail and foodservice sales administrative tasks.
  • Assist the sales team in defining and formulating contractual agreements with clients.
  • Manage and sustain the accounts receivable portfolio for assigned customers.
  • Track customer payment histories, outstanding invoices, and aging reports.
  • Collaborate closely with sales representatives to maintain accurate customer account information.
  • Examine and assess invoices to identify discrepancies, discounts, or promotional offers.
  • Work with the sales team to ensure all promotional discounts are correctly applied and documented.
  • Investigate and resolve invoice-related issues promptly.
  • Proactively reach out to customers regarding outstanding invoices and overdue payments.
  • Accurately document all communications and payment agreements.
  • Prepare regular reports on accounts receivable status, payment trends, and collection activities.
  • Provide insights and recommendations to enhance the efficiency of receivables management.
  • Act as a point of contact for customers regarding billing and payment inquiries.
  • Collaborate with the finance department to reconcile accounts and address discrepancies.
  • Work in-office three days a week.
  • This position offers a temporary to permanent opportunity, with an hourly rate during the temporary phase and a competitive salary upon conversion.
Company Overview

At Quanta, we focus entirely on Human Capital. We are a recruiting and HR consulting firm dedicated to connecting employers nationwide with the most qualified talent across various industries and business functions.

Our primary focus is on North American and Italian clients, providing a comprehensive suite of HR solutions, including Executive & Management Search, HR Consulting, and Flexible Staffing.

Our team comprises individuals with diverse international backgrounds, expertise, and seniority, united by a shared passion for the human element that drives every organization.

We are enthusiastic about our work and enjoy the process, maintaining a personable approach while upholding uncompromising quality.