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Sales Support Specialist

2 months ago

New York, New York, United States Tzumi Electronics Full time
Job Overview

Tzumi Electronics is seeking a dedicated Full-Time Sales Support Specialist to assist our sales division and manage its daily operations. The ideal candidate is enthusiastic about expanding an online retail presence, eager to deepen their knowledge of sales and consumer electronics, and views themselves as a creative influencer. Strong communication skills are essential for this role.


Key Responsibilities

  • Prior experience in customer service or collaboration with a sales team is required.
  • Exceptional verbal and written communication abilities.
  • Proficiency in Salesforce or comparable CRM systems.
  • Advanced expertise in Microsoft Excel.
  • Confidence in engaging with high-profile clients.
  • Maintain client relationships through regular follow-ups to understand their recent activities and achievements, ensuring effective email communication.
  • Provide fundamental customer service and assistance to clients.
  • Participation in occasional trade shows may be necessary, including travel, booth setup, and interaction with prospects, clients, affiliates, and media.
  • Experience with or for a distributor is advantageous.

Qualifications

  • A Bachelor's degree from an accredited institution.
  • At least 1 year of professional experience in a related field.
  • Preferred backgrounds include Sales, Retail, Marketing, Customer Service, Business Development, and Client Relations.
  • Fluency in English, both spoken and written (Spanish is a plus).
  • Excellent communication skills, including effective email correspondence and the ability to articulate ideas clearly to internal teams.
  • Demonstrated problem-solving skills and resourcefulness; a strong work ethic and a desire to succeed.
  • Outgoing, personable, and engaging demeanor to foster strong relationships with clients.
  • A social media enthusiast with a keen awareness of current trends and emerging platforms.
  • Understanding of various social media channels, including Facebook, Instagram, Twitter, Pinterest, YouTube, LinkedIn, blogs, and email marketing.
  • Creativity and innovation with a keen attention to detail.
  • Exhibit enthusiasm and urgency; maintain a positive attitude and the ability to thrive in fast-paced environments while managing multiple assignments.