Customer Service Representative

4 days ago


Burlington, Kansas, United States Pilot Freight Service Full time

Job Summary

Pilot Freight Services is seeking a highly skilled and detail-oriented Customer Service Representative to join our team in Chicago, IL. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Provide timely and accurate communication with customers, vendors, and other stakeholders
  • Manage and resolve customer inquiries and issues in a professional and courteous manner
  • Process and update shipment records, including generating rate quotes and routing freights
  • Interact with customers, shippers, and carriers to resolve issues and provide solutions
  • Perform miscellaneous paperwork processing, reporting, and other related duties

Requirements:

  • At least 2 years of customer service experience in the transportation industry
  • Excellent verbal and written communication skills
  • Detail-oriented with ability to analyze information skillfully
  • Ability to work in a fast-paced environment and manage multiple priorities

What We Offer:

  • Competitive wages and benefits package, including 401K
  • Opportunity to work with a leading logistics company
  • Chance to develop your skills and advance your career

Pilot Freight Services is an Equal Opportunity Employer



  • Burlington, Kansas, United States Pilot Freight Service Full time

    About the Role:Pilot Freight Services is seeking a highly skilled Customer Service Representative to join our team at our Milwaukee Station in Oak Creek, WI.Job Summary:We are looking for a detail-oriented and customer-focused individual to provide exceptional service to our customers, cartage agents, and internal stakeholders. The successful candidate will...


  • Burlington, Kansas, United States Pilot Freight Service Full time

    Customer Support SpecialistJob Category: Stations-Central Requisition Number: CUSTO004563Job OverviewPilot Freight Services is seeking a dedicated Customer Support Specialist for our team.ROLE SUMMARY:The Customer Support Specialist is tasked with managing incoming communications and delivering exceptional service to our clients. Responsibilities include...


  • Burlington, Kansas, United States Pilot Freight Service Full time

    Customer Service 2Job Category: Stations-Central Requisition Number: CUSTO004563Job OverviewPilot Freight Services is seeking a dedicated Customer Service 2 agent for our team.Position Summary:The Customer Service 2 agent plays a crucial role in managing incoming communications and delivering outstanding customer support. Responsibilities include monitoring...

  • Customer Care Agent

    1 week ago


    Burlington, Kansas, United States Pilot Freight Service Full time

    Customer Service 2 AgentJob Category: Stations-Central Requisition Number: CUSTO004563Job OverviewPilot Freight Services is seeking a dedicated Customer Service 2 Agent for our operations. This role is pivotal in ensuring exceptional service delivery to our clients.Key Responsibilities:Manage incoming calls with professionalism and efficiency.Provide...


  • Burlington, Kansas, United States Pilot Freight Service Full time

    Customer Support SpecialistJob Category: Stations-Central Requisition Number: CUSTO004563Job OverviewPilot Freight Services is seeking a dedicated Customer Support Specialist for our operations. This role is crucial in ensuring our clients receive top-notch service.Position Summary:The Customer Support Specialist is tasked with managing incoming...


  • Burlington, Kansas, United States Pilot Freight Service Full time

    Customer Service 2Job Category: Stations-Central Requisition Number: CUSTO004563Job OverviewPilot Freight Services is seeking a dedicated Customer Service 2 agent for our operations.Position Summary:The Customer Service 2 agent plays a crucial role in managing incoming calls and delivering outstanding customer support. Responsibilities include monitoring and...


  • Burlington, Kansas, United States HOMAGE Full time

    Customer Support Team LeadLocation: SingaporeType: Full-timeRole OverviewHomage is on the lookout for a dedicated Customer Support Team Lead who thrives on engaging with our most valued stakeholders: our Customers and Care Professionals. Within our operations division, we are committed to fostering a network of devoted caregivers, nurses, and physicians who...


  • Burlington, Kansas, United States Kandji Full time

    Technical Support Specialist - CentralAs a Technical Support Specialist at Kandji, you will be instrumental in delivering an exceptional experience for our clients utilizing our Apple device management solutions. Your primary duties will encompass:Delivering outstanding assistance to clients through chat, email, and video conferencingRepresenting the...


  • Burlington, Kansas, United States SentinelOne Full time

    About SentinelOneSentinelOne is a leading cybersecurity company that is revolutionizing the way organizations protect themselves from cyber threats. Our XDR platform automatically prevents, detects, and responds to threats in real-time, providing unparalleled visibility and control.Our MissionWe are on a mission to protect our customers from the...


  • Burlington, Kansas, United States Pilot Freight Service Full time

    Job SummaryPilot Freight Services is seeking an experienced International Export Operations Specialist to join our team in our Northlake, IL office. As a key member of our operations team, you will be responsible for providing exceptional customer service, ensuring timely and accurate processing of international ocean and air shipments, and maintaining...


  • Burlington, Kansas, United States Pilot Freight Service Full time

    **Job Summary:**Pilot Freight Services is seeking a highly skilled and experienced International Import Operations Specialist to join our team in our Northlake, IL office. As a key member of our operations team, you will be responsible for providing exceptional customer service, ensuring timely and accurate processing of international ocean air bookings, and...


  • Burlington, Kansas, United States Pilot Freight Service Full time

    Position Title: Ocean Import AgentJob Category: Stations-CentralJob Details:Company Overview: Pilot Freight Services is seeking a skilled Ocean Import Operations Specialist to join our team.Working Hours: 8 AM to 5 PM. This is an on-site position.Resume Requirements: Candidates must demonstrate relevant Air Import experience.Job Summary:The Ocean Import...


  • Burlington, Kansas, United States Pilot Freight Service Full time

    Position Title: Ocean Import AgentJob Category: Stations-CentralJob Summary:Pilot Freight Services is seeking a skilled Ocean Import Operations Specialist to join our team. This role is based in our Northlake, IL office and operates during standard business hours.Key Responsibilities:Manage international ocean bookings and ensure effective tracking and...


  • Burlington, Kansas, United States Pilot Freight Service Full time

    Ocean Import Operations ExpertJob Category: Stations-Central Requisition Number: OCEAN004499Job OverviewPilot Freight Services is seeking a qualified Ocean Import Operations Specialist to join our team. This position is based in our Northlake, IL office and operates from 8 AM to 5 PM. Please note that this is an in-office role.Key Responsibilities:Manage...


  • Burlington, Kansas, United States HOMAGE Full time

    Job SummaryHomage is seeking a highly skilled and experienced Customer Support Team Lead to join our operations team. As a key member of our customer service team, you will be responsible for directing and overseeing team members, resolving customer questions or complaints, and developing programs and procedures to enhance productivity and performance.Key...


  • Burlington, Kansas, United States Pilot Freight Service Full time

    Warehouse Management SpecialistJob Category: Stations-Central Requisition Number: SUPER03433Position Overview:Pilot Freight Services is in search of a dedicated Warehouse Supervisor to oversee operations at our facilities.ROLE SUMMARY:The Warehouse Supervisor is responsible for equipping team members with the necessary resources for success while driving...


  • Burlington, Kansas, United States Pilot Freight Service Full time

    Warehouse SupervisorJob Category: Stations-Central Requisition Number: SUPER03433Job OverviewPilot Freight Services is in search of a dedicated Warehouse Supervisor to oversee operations at our facility.Position Summary:The Warehouse Supervisor plays a crucial role in equipping team members with the necessary resources for success while driving productivity...


  • Burlington, Kansas, United States Sonic Full time

    Job SummaryWe are seeking a skilled and enthusiastic Food Service Team Member to join our team at Sonic Drive-In. As a Carhop or Skating Carhop, you will be responsible for providing exceptional customer service and ensuring a seamless dining experience for our guests.Key Responsibilities:Prepare and serve food and beverages to customers in a timely and...


  • Burlington, Kansas, United States HOMAGE Full time

    Position Title: Customer Support Team LeadLocation: SingaporeEmployment Type: Full-timeRole OverviewHomage is on the lookout for a dedicated Customer Support Team Lead who thrives on engaging with our core stakeholders: our Customers and Care Professionals. Within our operations division, we are committed to cultivating a network of devoted caregivers,...


  • Burlington, Kansas, United States BRIDGE Housing Full time

    About Bridge HousingBridge Housing is a leading provider of social and affordable housing in New South Wales, committed to improving lives through quality services and socially responsible practices.Job SummaryWe are seeking a highly skilled Customer Service Representative to join our Assets team in our Haymarket office. As a key member of our team, you will...