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Asset Maintenance Coordinator

2 months ago

Burlington, Kansas, United States BRIDGE Housing Full time

About Bridge Housing

Bridge Housing is a leading provider of social and affordable housing in New South Wales, committed to improving lives through quality services and socially responsible practices.

Job Summary

We are seeking a highly skilled Customer Service Representative to join our Assets team in our Haymarket office. As a key member of our team, you will be responsible for providing exceptional customer service to our tenants, responding to their inquiries and requests in a timely and professional manner.

Key Responsibilities

  • Provide excellent customer service to tenants, responding to their inquiries and requests in a timely and professional manner.
  • Support the maintenance team in coordinating repairs and maintenance works with approved contractors.
  • Ensure accurate records and files are maintained, and provide accurate information and reporting as agreed.
  • Support the team in meeting regulatory and safety requirements, and adhering to relevant policies and procedures.
  • Assist in meeting financial goals and obligations by ensuring accurate contractor invoices and coordinating maintenance work.

Requirements

  • Minimum three years' customer service experience.
  • Intermediate skills in Microsoft Office Suite.
  • Excellent verbal communication skills.
  • Experience in an asset-related environment is desirable.

What We Offer

As a valued member of our team, you will enjoy a supportive and inclusive culture, above award pay, and a comprehensive benefits package, including study assistance and study leave, team building, and professional development opportunities.