Auto Insurance Claims Specialist

2 weeks ago


Orlando, Florida, United States State Farm Mutual Automobile Insurance Company Full time
Position Title: Claims Appraiser - Auto Estimatics

Overview:
Join a leading organization that prioritizes professional development and employee satisfaction. At State Farm, we are committed to fostering a supportive work environment that values work-life balance and offers a comprehensive Total Rewards package.

Compensation:
Starting salary ranges from $59,059.65 to $79,230.63 annually, depending on skills and qualifications. Our compensation structure is based on a standard 38:45-hour work week, ensuring a healthy work-life balance.

Benefits:
- Annual performance-based bonus
- Merit increases each year
- 401(k) contributions
- Generous Paid Time Off (PTO), including 5 days of Life Leave and Paid Volunteer Time
- Industry-leading Tuition Assistance Programs
- Wellness and mental health initiatives
- Discounts from numerous retailers through our Perks at Work program
- And more

Job Responsibilities:
This role involves evaluating claims related to vehicle property damage. As an Auto Estimator, you will be a key point of contact for our insured clients, guiding them through the claims process while delivering exceptional service. Your responsibilities will include:
1. Utilizing automated estimating systems to generate repair estimates.
2. Providing technical assistance to claims handlers regarding vehicle repair matters.
3. Applying expertise in market value and reparability factors.
4. Assessing bid content, photo documentation, vehicle damage, and causation issues.

Qualifications:
- Experience in auto collision repair, damage estimating, or as an insurance appraiser.
- Ability to accurately assess vehicle damage and create repair estimates, which may involve physical activity.
- Strong communication and customer service skills.
- Preferred: Motor Vehicle Physical Damage Appraiser License.
- A valid driver's license is mandatory.

Work Environment:
This position may require occasional travel to auto shops for inspections and State Farm offices as necessary. Candidates should be flexible with work shifts and may be asked to work overtime or irregular hours as business needs arise. Successful candidates will complete all required training, including licensing exams and background checks.

For more information about our benefits, locations, and hiring process, please visit State Farm Careers.

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