Surgical Appointment Coordinator

2 weeks ago


South Bend, Indiana, United States Allied Physicians Surgery Center LLC Full time

Position Overview:

The Surgical Appointment Coordinator is responsible for managing the scheduling of surgical procedures, ensuring alignment with established protocols and guidelines. This role involves a variety of administrative and record-keeping duties associated with patient scheduling and pre-operative assessments. The Coordinator also compiles statistical information for management as needed.


Core Responsibilities:

  • Efficiently schedules surgical procedures, adhering to specific policies and procedures.
  • Coordinates scheduling of necessary diagnostic tests related to upcoming surgeries.
  • Collaborates with Pre-operative staff to prepare patient charts for surgeries scheduled for the following day, ensuring all necessary documentation is complete.
  • Prepares and distributes the daily surgical schedule promptly.
  • Adjusts the surgical schedule as required, including managing add-ons and cancellations, while communicating changes effectively through various channels.
  • Generates and distributes monthly reports and statistics to the Executive Director, Medical Director, and Board of Managers.
  • Handles incoming calls with professionalism, accurately taking and relaying messages.
  • Performs various clerical tasks as assigned.
  • Demonstrates efficiency and speed in all activities.
  • Provides assistance to visitors, staff, and physicians, maintaining excellent guest relations.
  • Serves as a resource for staff regarding computer and scheduling systems.
  • Promotes the scheduling services to all relevant offices.
  • Complies with OSHA regulations regarding exposure to blood and bodily fluids, following all recommended guidelines and policies.
  • Participates in quality improvement initiatives, including data collection and analysis, and contributes to the development and evaluation of improvement plans.
  • Attends staff meetings and educational sessions to enhance professional development.
  • Prioritizes responsibilities to ensure high-quality patient care.
  • Exhibits flexibility to meet the evolving needs of the organization.
  • Maintains strict confidentiality regarding patient information.

Required Qualifications:

  • High school diploma or equivalent.
  • Preferred experience of 2 years in surgical scheduling.
  • Strong interpersonal communication skills to interact effectively with healthcare professionals.
  • Proficient clerical skills, including typing at least 50 words per minute and familiarity with Microsoft Office Suite.
  • Knowledge of medical terminology is preferred, or completion of a medical terminology course is required.
  • Ability to perform basic mathematical calculations.
  • Capacity to maintain focus in a busy environment and pay attention to detail.
  • Able to work productively under pressure.

Employment Type: Full-Time, 40 hours per week


Work Schedule: Day Shift, Monday - Friday, No Weekends


Benefits Offered:

  • 401(k) Plan
  • 401(k) Matching
  • Short-Term Disability Insurance
  • Flexible Spending Account
  • Health Insurance
  • Vision Insurance
  • Dental Insurance
  • Life Insurance
  • Paid Time Off
  • Employee Assistance Program


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