Surgical Appointment Coordinator
2 weeks ago
Position Overview:
The Surgical Appointment Coordinator is responsible for managing the scheduling of surgical procedures, ensuring alignment with established protocols and guidelines. This role involves a variety of administrative and record-keeping duties associated with patient scheduling and pre-operative assessments. The Coordinator also compiles statistical information for management as needed.
Core Responsibilities:
- Efficiently schedules surgical procedures, adhering to specific policies and procedures.
- Coordinates scheduling of necessary diagnostic tests related to upcoming surgeries.
- Collaborates with Pre-operative staff to prepare patient charts for surgeries scheduled for the following day, ensuring all necessary documentation is complete.
- Prepares and distributes the daily surgical schedule promptly.
- Adjusts the surgical schedule as required, including managing add-ons and cancellations, while communicating changes effectively through various channels.
- Generates and distributes monthly reports and statistics to the Executive Director, Medical Director, and Board of Managers.
- Handles incoming calls with professionalism, accurately taking and relaying messages.
- Performs various clerical tasks as assigned.
- Demonstrates efficiency and speed in all activities.
- Provides assistance to visitors, staff, and physicians, maintaining excellent guest relations.
- Serves as a resource for staff regarding computer and scheduling systems.
- Promotes the scheduling services to all relevant offices.
- Complies with OSHA regulations regarding exposure to blood and bodily fluids, following all recommended guidelines and policies.
- Participates in quality improvement initiatives, including data collection and analysis, and contributes to the development and evaluation of improvement plans.
- Attends staff meetings and educational sessions to enhance professional development.
- Prioritizes responsibilities to ensure high-quality patient care.
- Exhibits flexibility to meet the evolving needs of the organization.
- Maintains strict confidentiality regarding patient information.
Required Qualifications:
- High school diploma or equivalent.
- Preferred experience of 2 years in surgical scheduling.
- Strong interpersonal communication skills to interact effectively with healthcare professionals.
- Proficient clerical skills, including typing at least 50 words per minute and familiarity with Microsoft Office Suite.
- Knowledge of medical terminology is preferred, or completion of a medical terminology course is required.
- Ability to perform basic mathematical calculations.
- Capacity to maintain focus in a busy environment and pay attention to detail.
- Able to work productively under pressure.
Employment Type: Full-Time, 40 hours per week
Work Schedule: Day Shift, Monday - Friday, No Weekends
Benefits Offered:
- 401(k) Plan
- 401(k) Matching
- Short-Term Disability Insurance
- Flexible Spending Account
- Health Insurance
- Vision Insurance
- Dental Insurance
- Life Insurance
- Paid Time Off
- Employee Assistance Program
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