Culinary Operations Assistant Manager

2 weeks ago


Philadelphia, Pennsylvania, United States United Parks and Resorts, Inc. Full time
Key Responsibilities:

As a Culinary Operations Assistant Manager, you will:
  • Deliver outstanding service and uphold culinary service standards, addressing guest inquiries and ensuring that all team members exhibit exceptional courtesy while recognizing and rewarding exemplary performance.
  • Oversee daily labor management, including break schedules and staffing assignments within the sub-department.
  • Support the Culinary Operations Supervisor in training and mentoring team members, ensuring adherence to grooming standards and employment policies.
  • Complete necessary documentation and manage developmental records.
  • Accurately track team member work hours and maintain various labor-related reports.
  • Ensure compliance with Child Labor Laws regarding breaks, meal periods, and daily work hours.
  • Foster a positive work environment that promotes high morale among team members.
  • Adhere to opening and closing protocols, ensuring timely completion of tasks by all team members.
  • Maintain food quality and sanitation standards to prevent cross-contamination while following safety guidelines.
  • Consistently implement safe work practices, including the use of Personal Protective Equipment (PPE) and reporting unsafe conditions.
Qualifications for Success:
  • Must be at least 16 years of age.
  • No significant performance issues within the past year.
  • A High School Diploma or equivalent is preferred.
  • Ability to work independently while also effectively leading a team.
  • Strong understanding of departmental standards and health and food safety regulations.
  • Familiarity with all departmental roles and responsibilities.
  • Comprehensive knowledge of daily operations, including kitchen and service areas.
  • Ability to proactively plan daily operations based on staffing and attendance.
  • Excellent communication skills are essential.
  • Position contingent upon successful completion of the ServSafe Food Manager certification course and exam.
  • Willingness to meet all legal, company, and departmental training requirements, including passing necessary tests and certifications within set timelines.
  • Commitment to ensuring compliance with grooming standards and employment policies for all team members.
Equal Employment Opportunity:

United Parks and Resorts, Inc. is an equal opportunity employer. All applicants will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, pregnancy, gender identity or expression, disability, or veteran status.

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