Logistics Coordinator

2 weeks ago


Bentonville, Arkansas, United States NavitsPartners Full time
Job Overview

Position: Logistics Coordinator

Location: Remote

Duration: Contract to Permanent

Role Summary: The Logistics Coordinator is responsible for overseeing the relationship between carriers, clients, and sales teams regarding their designated accounts. This role requires a deep understanding of the client's organizational structure, product requirements, and operational processes to ensure optimal service delivery.

Key Responsibilities:

  • Act as the primary liaison between the Supply Chain and external clients.
  • Manage all facets of client relationships, including analyzing incoming communications and providing timely resolutions.
  • Establish and nurture effective relationships with key internal stakeholders.
  • Utilize various dispatch and scheduling systems to address issues across all business units.
  • Maintain comprehensive knowledge of internal policies, procedures, and software applications.
  • Identify cost-effective solutions to meet client and customer needs.
  • Develop and implement innovative strategies to resolve delivery-related challenges.

Qualifications:

Education: Bachelor’s degree or equivalent experience in logistics or transportation.

Experience: 1-3 years in logistics or transportation, with a focus on customer service.

Technical Skills: Proficient in MS Office; adept at managing high volumes of email communication.

Communication Skills: Excellent written and verbal communication abilities; strong interpersonal skills; adept at conflict resolution; capable of multitasking and problem-solving.

Additional Information:

Team Dynamics: Collaborative environment with a team of 12.

Career Path: Opportunity for permanent placement after contract period.

Core Duties: Manage email correspondence, confirm deliveries, and ensure timely tracking of shipments.

Preferred Background: Experience in roles such as Dispatcher, Transportation Associate, or Operations Associate.

Soft Skills: Dependability and punctuality are essential.

Interview Process: One round of in-person interviews.


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