Logistics Coordinator
2 weeks ago
Position: Logistics Coordinator
Location: Remote
Duration: Contract to Permanent
Role Summary: The Logistics Coordinator is responsible for overseeing the relationship between carriers, clients, and sales teams regarding their designated accounts. This role requires a deep understanding of the client's organizational structure, product requirements, and operational processes to ensure optimal service delivery.
Key Responsibilities:
- Act as the primary liaison between the Supply Chain and external clients.
- Manage all facets of client relationships, including analyzing incoming communications and providing timely resolutions.
- Establish and nurture effective relationships with key internal stakeholders.
- Utilize various dispatch and scheduling systems to address issues across all business units.
- Maintain comprehensive knowledge of internal policies, procedures, and software applications.
- Identify cost-effective solutions to meet client and customer needs.
- Develop and implement innovative strategies to resolve delivery-related challenges.
Qualifications:
Education: Bachelor’s degree or equivalent experience in logistics or transportation.
Experience: 1-3 years in logistics or transportation, with a focus on customer service.
Technical Skills: Proficient in MS Office; adept at managing high volumes of email communication.
Communication Skills: Excellent written and verbal communication abilities; strong interpersonal skills; adept at conflict resolution; capable of multitasking and problem-solving.
Additional Information:
Team Dynamics: Collaborative environment with a team of 12.
Career Path: Opportunity for permanent placement after contract period.
Core Duties: Manage email correspondence, confirm deliveries, and ensure timely tracking of shipments.
Preferred Background: Experience in roles such as Dispatcher, Transportation Associate, or Operations Associate.
Soft Skills: Dependability and punctuality are essential.
Interview Process: One round of in-person interviews.
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