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Administrative Coordinator

2 months ago

Kissimmee, Florida, United States E-Solutions INC Full time
Job Overview

The Administrative Coordinator plays a vital role in ensuring customer satisfaction and operational efficiency at E-Solutions INC. This position is dedicated to assisting clients with their order placements and addressing any inquiries related to our services.


Key Responsibilities:
  • Facilitate customer order entries and manage inquiries effectively.
  • Ensure customer satisfaction by addressing issues promptly and professionally.
  • Collaborate with team members to enhance service delivery and operational processes.
  • Maintain accurate records of customer orders, credits, and invoicing information.
  • Engage with vendors to procure samples and support customer requests.
  • Perform administrative tasks, including daily management of communications and documentation.
  • Participate in training sessions and team meetings to improve service quality.

Qualifications:

Candidates should possess a High School Diploma or GED equivalent, along with relevant experience in customer service or call center environments. Strong communication skills and a commitment to customer satisfaction are essential for success in this role.