Medical Office Coordinator
4 days ago
We are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at Med Center Health. As a Medical Office Coordinator, you will be responsible for ensuring the efficient and accurate registration of patients, as well as providing exceptional customer service to our patients and their families.
Key Responsibilities- Registration and Scheduling
- Interview patients to obtain required demographic and insurance data, and accurately enter or update this information in our computer system.
- Obtain signatures on required forms and verify information already on file.
- Obtain information from physician's offices and other resources, if necessary, to complete the registration process.
- Financial Transactions
- Collect payments such as deductibles, co-pays, deposits, and self-pay balances, as well as obtaining properly executed credit and financial aid request forms.
- Explain hospital or department services and collection policies, and provide hospital-specific literature.
- Documentation and Compliance
- Provide Federal and State information on the General Conditions of Admissions, Consent, Assignment of Benefits regarding Advance Directives, Patients' Rights and Responsibilities, Pain Management, HIPAA, and AIDS awareness, and obtain signed acknowledgements.
- Obtain all needed documents and signatures.
- Communication and Customer Service
- Respond to changes in the work schedule as necessary by assisting in other areas of registration.
- Provide exceptional customer service to patients and their families, addressing any concerns or questions they may have.
- Work Experience
- Previous medical office experience is preferred.
- Education
- A high school graduate or equivalent is preferred.
- Certifications/Licensure
- None required.
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