Current jobs related to Technical Support Specialist - Alpharetta, Georgia - Automated System Design

  • Technical Support Specialist

    3 weeks ago

    Alpharetta, Georgia, United States Dave & Busters Full time

    Job SummaryAs a Support Technician at Dave & Busters, you will be responsible for ensuring the smooth operation of our gaming and entertainment equipment. Your primary focus will be on maintaining and repairing our games, simulators, and technical equipment to provide an exceptional guest experience.Key ResponsibilitiesPerform routine maintenance and repairs...

  • Senior Technical Specialist

    2 weeks ago

    Alpharetta, Georgia, United States Novatech Inc. Full time

    Job OverviewNovatech Inc. is seeking a highly skilled Senior Technical Specialist to join our team. As a key member of our IT department, you will be responsible for troubleshooting and resolving complex technical issues related to our clients' networking infrastructure, servers, and hardware.Key Responsibilities:Troubleshoot and resolve technical issues...

  • Automation Software Support Specialist

    2 weeks ago

    Alpharetta, Georgia, United States Entegee Full time

    Job TitleAutomation Software Support SpecialistJob DescriptionEntegee is seeking a highly skilled Automation Software Support Specialist to provide remote technical support and development for automation and robotic systems. The ideal candidate will have expertise in PLC programming, software troubleshooting, and client relations.Key Responsibilities:Provide...

  • Automation Software Support Specialist

    2 weeks ago

    Alpharetta, Georgia, United States Entegee Full time

    Job DescriptionEntegee is seeking a highly skilled Automation Software Support Specialist to join our team. As a key member of our technical support team, you will provide expert technical support and troubleshooting for robotic systems, both remotely and on-site.Key Responsibilities:Provide technical support and troubleshooting for robotic systems.Support...

  • Customer Support Specialist

    2 weeks ago

    Alpharetta, Georgia, United States Sopra Banking Software Full time

    Job SummaryWe are seeking a highly skilled Customer Support Specialist to join our team at Sopra Banking Software. As a key member of our Customer Support team, you will be responsible for providing exceptional support to our customers, ensuring their satisfaction and loyalty to our company.Key Responsibilities:Provide technical support to customers via...

  • Technical Operations Center Team Lead

    2 weeks ago

    Alpharetta, Georgia, United States RemX Full time

    Job DescriptionRemX is seeking a highly skilled Technical Operations Center Team Lead to oversee the smooth functioning of the Technical Operations Center. As the TOC Team Lead, you will play a crucial role in ensuring the team's performance, serving as the primary point of escalation for management issues, and guiding the resolution of complex technical...

  • Administrative Support Specialist

    2 weeks ago

    Alpharetta, Georgia, United States Better Business Bureau of Metropolitan Atlanta Inc Full time

    Job DescriptionAt the Better Business Bureau of Metropolitan Atlanta Inc, we are seeking a highly skilled and detail-oriented Administrative Support Specialist to join our team. As an Executive Assistant & Project Coordinator, you will play a crucial role in supporting our leadership by ensuring the smooth operation of various projects and administrative...

  • Automation Software Support Specialist

    3 weeks ago

    Alpharetta, Georgia, United States Entegee Full time

    Job OpportunityEntegee is seeking a skilled Automation Software Support Engineer to join their team. As a key member of the automation team, you will provide remote technical support for automation equipment issues, focusing on robotic systems.Key Responsibilities:Provide technical support for automation equipment issues, with a focus on robotic...

  • Installation and Support Specialist

    3 weeks ago

    Alpharetta, Georgia, United States Amano McGann, Inc Full time

    Job SummaryAs an Installation and Support Technician at Amano McGann, Inc, you will play a crucial role in the success of our organization by providing installation services to our customers on a full-time basis. Your focus will be on all aspects of installation and repair of computerized parking and access control systems.Key Responsibilities:Collaborate...

  • Warranty Communications Specialist

    3 weeks ago

    Alpharetta, Georgia, United States Mingledorff's Inc Full time

    Job SummaryMingledorff's Inc is seeking a skilled Warranty Communications Specialist to manage and maintain warranty communications, including the drafting, publication, and distribution of marketing and support materials. The ideal candidate will have a strong background in marketing, communications, and graphic design, with excellent verbal and written...

  • HVAC Controls Specialist

    3 weeks ago

    Alpharetta, Georgia, United States Johnson Controls Full time

    Be Part of a Collaborative TeamJohnson Controls is seeking a skilled HVAC Controls Specialist to join our team. As a key member of our team, you will be responsible for conducting preventive maintenance, repair, installation, and commissioning of building automation systems.Key Responsibilities:Diagnose and repair complex control systems malfunctionsConsult...

  • EHS Compliance Specialist

    4 weeks ago

    Alpharetta, Georgia, United States Stantec Full time

    About the RoleWe are seeking a highly skilled EHS Compliance Specialist to join our team at Stantec. As a key member of our Environmental Services group, you will be responsible for delivering EHS projects to our clients, ensuring compliance with local, state, and federal regulations.Key ResponsibilitiesOversee the delivery of EHS projects, including due...

  • Head of Customer Support Operations

    4 weeks ago

    Alpharetta, Georgia, United States Entegee Full time

    Job Title: Head of Customer SupportEntegee is seeking a seasoned professional to lead our customer support team in North America. As Head of Customer Support, you will be responsible for overseeing the profitability, operational management, and customer experience enhancement within the assigned territory.Key Responsibilities:Manage customer support budgets...

  • Client Support Representative

    2 months ago

    Alpharetta, Georgia, United States Sopra Banking Software Full time

    Job OverviewCompany OverviewSopra Banking Software is a trusted partner for over 1,500 financial institutions globally. Our diverse range of solutions, commitment to innovation, and dedication to client success empower us to assist our customers daily and in their future endeavors, particularly in achieving financial inclusion. With a presence in more than...

  • Administrative Support Specialist

    3 weeks ago

    Alpharetta, Georgia, United States Cal Engineering Solutions Inc Full time

    Job OverviewWe are seeking a highly organized and proactive Administrative Assistant to support our staff and management in different offices with clerical duties. The ideal candidate will have some administrative experience, but we are willing to train the right person. The role involves supporting the hiring process, updating employment handbooks,...

  • Academic Support Specialist

    2 weeks ago

    Alpharetta, Georgia, United States Applerouth Education Full time

    Job OpportunityWe are seeking dedicated and passionate individuals to join our team as Academic Tutors and Educators. As a key member of our team, you will play a vital role in helping students build the skills they need to succeed in reading and math.About the Role:We are looking for tutors who are comfortable working with students in grades 6th-8th and...

  • Technical Business Solutions Expert

    2 weeks ago

    Alpharetta, Georgia, United States GRIFFIN Global Technologies Full time

    Job DescriptionGRIFFIN Global Technologies is seeking a skilled Technical Business Analyst to lead and execute analysis efforts during client projects.The ideal candidate will understand business needs and project objectives, defining Business Requirement Documents and Use Cases for application development.The role requires in-depth knowledge of relevant...

  • Administrative Support Specialist

    2 weeks ago

    Alpharetta, Georgia, United States City Of Roswell Full time

    Job Title: Administrative AssistantWe are seeking a highly motivated and organized Administrative Assistant to join our team at the City of Roswell. As an Administrative Assistant, you will provide administrative support to management and staff, coordinate schedules and manage calendars, and assist with budget preparation and financial tracking.Key...

  • Administrative Support Specialist

    2 weeks ago

    Alpharetta, Georgia, United States THE ROOF DEPOT LLC Full time

    Job SummaryThe Front Desk Admin will provide exceptional customer service to all customers, vendors, and subcontractors visiting our office or calling on the telephone. This role requires a detail-oriented and organized individual with proficiency in Microsoft Office and strong verbal communication skills.Key ResponsibilitiesAnswer all incoming calls for...

  • Administrative Support Specialist

    2 weeks ago

    Alpharetta, Georgia, United States Family Wealth Strategies Full time

    Family Wealth Strategies, a dynamic Financial Planning firm in Prospect, KY, is seeking a highly skilled Office Assistant/Front Desk Receptionist to ensure smooth day-to-day operations and provide exceptional customer service to the firm's prospects, clients, and team members.The ideal candidate will have at least 2 years of office/administrative experience...

Technical Support Specialist

2 months ago

Alpharetta, Georgia, United States Automated System Design Full time
Job Summary

We are seeking a highly skilled Technical Support Specialist to join our team at Automated System Design. As a key member of our Service Desk Commissioning Team, you will play a crucial role in maintaining and supporting our access control and video surveillance systems across multiple facilities.

Key Responsibilities
  • Provide exceptional customer service and technical support to clients, ensuring high levels of satisfaction and issue resolution.
  • Collaborate with vendors, technicians, engineers, and project managers to resolve technical issues and implement system upgrades.
  • Install, configure, update, and maintain access control systems, CCTV cameras, and related systems.
  • Direct onsite technicians through various technical solutions and provide guidance on system documentation and process manuals.
  • Work independently and as part of a team to achieve operational goals and objectives.
Requirements
  • Excellent customer service and communication skills, with proficiency in spoken and written English.
  • Experience with Service Now, IT Cares, or similar call center applications.
  • Strong network knowledge, including standard wiring, client LAN/WAN environments, and communication systems.
  • Background in multi-platform client computing, access control systems, and CCTV cameras.
  • Ability to work in a fast-paced environment and adapt to changing requirements.
Preferred Certifications
  • 3X Logic
  • Axis
  • Brivo
  • Salto
  • S2
  • PTI
  • Hanwha
Certifications with Added Value
  • CompTIA Network +
  • Service Now
  • Microsoft
  • Fortinet
  • Cisco

All prospective analysts are required to pass a criminal background check.