Automation Software Support Specialist

1 month ago


Alpharetta, Georgia, United States Entegee Full time
Job Opportunity

Entegee is seeking a skilled Automation Software Support Engineer to join their team. As a key member of the automation team, you will provide remote technical support for automation equipment issues, focusing on robotic systems.

Key Responsibilities:

  • Provide technical support for automation equipment issues, with a focus on robotic systems.
  • Collaborate with global clients to offer top-notch customer service and technical assistance.
  • Engage in software development for ongoing projects and manage post-sale software/computer-related projects.
  • Build and maintain strong client relationships to support long-term business partnerships.
  • Adhere to health and safety policies during all work activities.

Requirements:

  • Proficient in blueprint/schematic reading.
  • Experience with PLC programming (Allen Bradley or Siemens).
  • Knowledge of Oracle PL/SQL, Microsoft Transact SQL, .NET Framework, Visual Basic, ASi Safety systems.
  • Competent with TCP/IP networking, system integration with servo motors/software in industrial settings.
  • Ability to adapt quickly to changes, work under pressure in a complex environment.
  • Flexible availability for evenings, weekends, and overtime as needed.
  • Bachelor's degree in Software Engineering/Mechatronics, Computer Science or related field.

Preferred Skills:

  • Experience with Oracle, SQL databases or Java programming languages.
  • Demonstrated experience working with network protocols, various programming languages and servo drives.

Travel Requirements:

  • Must be willing to travel nationally and internationally (10% - 15%).
  • Possess a valid driver's license and passport with the ability to travel without restrictions.

Compensation:

$60,000.00 to $70,000.00 per year

Benefits:

Medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan.

Disclaimer:

These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client.

Equal Opportunity Employer:

Entegee is an equal opportunity employer and welcomes applications from diverse candidates.



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