Automation Software Support Specialist
3 weeks ago
Entegee is seeking a highly skilled Automation Software Support Specialist to join our team. As a key member of our technical support team, you will provide expert technical support and troubleshooting for robotic systems, both remotely and on-site.
Key Responsibilities:
- Provide technical support and troubleshooting for robotic systems.
- Support software development for current and upcoming projects.
- Manage assigned after-sales projects.
- Build strong client relationships to foster long-term business relationships.
Requirements:
- Bachelor's degree in Software Engineering, Mechatronics, Computer Science, or equivalent experience.
- Strong computer and TCP/IP networking skills.
- Knowledge of integrating systems with servo motors and software integration in industrial environments.
- Availability to work flexible hours, including evenings, weekends, and overtime.
Preferred Skills:
- Understanding of servers and networks.
- Experience from project work in automation/mechatronics.
- Knowledge of PLCs (Allen Bradley, Siemens, Bosch Rexroth).
- Understanding of electrical schematics and robot programming skills.
Travel Requirements:
- Travel required averaging 50-75% nationally/internationally.
- Valid driver's license and passport required.
Pay Details: $28.00 to $37.00 per hour
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