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Senior Technical Specialist

4 weeks ago

Alpharetta, Georgia, United States Novatech Inc. Full time
Job Overview

Novatech Inc. is seeking a highly skilled Senior Technical Specialist to join our team. As a key member of our IT department, you will be responsible for troubleshooting and resolving complex technical issues related to our clients' networking infrastructure, servers, and hardware.

Key Responsibilities:

  • Troubleshoot and resolve technical issues related to network infrastructure, servers, and hardware
  • Provide exceptional customer service and support to our clients
  • Collaborate with our team to identify and implement solutions to improve our service delivery
  • Stay up-to-date with the latest technologies and trends in the IT industry

Requirements:

  • 5+ years of experience in a technical role, preferably in a managed service provider environment
  • Strong knowledge of Microsoft RDS, Windows Client, and Server
  • Experience with site-to-site field work and troubleshooting general network topologies
  • Excellent analytical and problem-solving skills
  • Excellent communication and interpersonal skills

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

Equal Employment Opportunity:

Novatech Inc. is an equal employment opportunity employer and welcomes applications from diverse candidates.