Sales Operations Manager

2 days ago

San Jose, California, United States Ampro ADLINK Technology, Inc. Full time
About Ampro ADLINK Technology, Inc.

Ampro ADLINK Technology, Inc. is a leading-edge computing company founded in 1995. Headquartered in Taiwan, we have operations in the United States, UK, Singapore, China, Japan, Korea, and Germany. With over 1,800 dedicated employees worldwide, we provide ADLINK products to over 40 countries across five continents, leveraging our worldwide distribution networks. We are proud to be associated with many major technology leaders and Fortune 500 companies.

Job Description

We are seeking an experienced Sales Operations Manager to coordinate work amongst other members of the Sales Operations team and other stakeholder groups in supporting our growing business efforts and customer base.

Key Responsibilities
  • Manage the Customer Account Management Specialist team and monitor, plan, and implement projects supporting order fulfillment activities.
  • Review and update sales processes, procedures, and implementation of sales automation tools.
  • Ensure compliance with company revenue recognition policies for booking and shipment of orders.
  • Manage customer and sales escalations.
  • Select, develop, and evaluate personnel to ensure the efficient operation of Sales operations.
  • Create and review Bill of Materials for item configurations.
  • Review credit returns/cancellations/order pushes with the internal management team.
  • Act as liaison between Sales, Operations, and other departments to ensure customer satisfaction.
  • Review and suggest forecasting for customers.
  • Manage and review Sales Orders.
  • Exercise judgment within defined procedures and practices to determine appropriate action.
  • Review factory order revision requests.
  • Supervise employees within the Sales Operations department, including interviewing, hiring, and training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, addressing complaints, and resolving problems.
Requirements
  • Bachelor's Degree
  • 5+ years of related experience in sales operations and management and training
  • Previous management experience is required.
  • Familiar with a variety of the field's concepts, practices, and procedures.
  • Excellent written, verbal, and presentation skills.
  • Proficient with Microsoft Excel, PowerPoint, Outlook, Word, and Teams.
  • Ability to adapt to changing priorities.
  • Excellent customer service and problem-solving skills.
  • Self-motivated, adaptable, and excellent organizational and planning skills; results-oriented.
  • Strong time management, excellent interpersonal, and relationship-building skills.
  • Demonstrate ability to achieve operational excellence through strong analytical skills.
  • Ability to set up processes/procedures and make recommendations.
  • Experience in using the Salesforce customer relationship management platform and/or Navision enterprise resource planning software is a plus.
Benefits
  • Medical, Dental, and Vision plans
  • Short-Term and Long-Term Disability Insurance, Life Insurance, and AD&D
  • 401(K) Retirement plan with matching
  • Flexible spending plans for health care, dependent care, and commuter benefits.
  • Employee Assistance Program and Travel Assistance.
  • Competitive Vacation and Sick Leave.
  • Paid holidays
  • Float holidays.
  • Paid community volunteer time.
  • Discounts are available for participating in travel, groceries, retail, and other
  • EV charging is available at our San Jose facility.

  • Manager of Sales Operations

    4 weeks ago

    San Jose, California, United States Ampro ADLINK Technology, Inc. Full time

    Job DescriptionAbout Ampro ADLINK Technology, Inc.:Established in 1995, Ampro ADLINK is a prominent player in the advanced computing sector, recognized as a technology-driven platform provider within the embedded computing landscape. With a global presence that includes operations in various countries, we take pride in our extensive workforce dedicated to...

  • Healthcare Sales Representative

    4 weeks ago

    San Jose, California, United States Medsurg Sales Staffing Full time

    Job OverviewMedsurg Sales Staffing is seeking a skilled sales professional to join our team as a Territory Manager. This role is pivotal in promoting our extensive range of medical products and services to healthcare facilities within the assigned territory.Key Responsibilities:Drive sales and marketing initiatives for our product lines in Operating Rooms,...

  • Sales Executive

    4 weeks ago

    San Jose, California, United States Medsurg Sales Staffing Full time

    Job OverviewMedsurg Sales Staffing is seeking a skilled professional for a pivotal role in our organization.Position: Territory ManagerRole Summary:The Territory Manager will oversee the promotion and sales of our diverse range of products and services to healthcare facilities within the assigned region.We are in search of an individual with a proven track...

  • Sales Operations Program Manager

    5 days ago

    San Jose, California, United States NetApp Full time

    Job SummaryThis role is for a highly experienced professional who will provide critical support in all aspects of the deal process, including pricing, deal structuring, operational execution, and compliance. The successful candidate will have an operational execution and cross-functional team leadership background with demonstrated experience in supporting a...

  • Sales Strategy Manager for Medical Technology

    1 month ago

    San Jose, California, United States Medsurg Sales Staffing Full time

    Position OverviewWe are a prominent player in the medical device industry, currently in search of a talented individual to fill the role of Market Expansion Specialist. This position entails collaborating closely with our sales team to enhance product utilization among healthcare professionals. The focus will be on advocating for minimally invasive devices...

  • Sales Operations Program Manager

    7 days ago

    San Jose, California, United States NetApp Full time

    Job SummaryThis role is for a highly experienced professional who will provide critical support in all aspects of the deal process, including pricing, deal structuring, operational execution, and compliance. The successful candidate will have an operational execution and cross-functional team leadership background with demonstrated experience in supporting a...

  • Sales Operations Program Manager

    2 weeks ago

    San Jose, California, United States NetApp Full time

    Job SummaryThis role is for a highly experienced professional who will provide critical support in all aspects of the deal process, including pricing, deal structuring, operational execution, and compliance. The successful candidate will have an operational execution and cross-functional team leadership background with demonstrated experience in supporting a...

  • Sales Operations Program Manager

    2 weeks ago

    San Jose, California, United States NetApp Full time

    Job SummaryThis role is for a highly experienced Business Desk Deal Manager who will provide critical support in all aspects of the deal process, including:Pricing and discounting strategiesDeal structuring and negotiationOperational execution and complianceBusiness approvals and process improvementThis is a challenging position in a fast-paced environment...

  • Specialty Sales Representative

    3 weeks ago

    San Jose, California, United States ARS Pharmaceuticals Operations, Inc. Full time

    Job Summary:The Specialty Sales Representative is responsible for driving brand recognition and adoption within a given geography. This role requires engaging with customers and stakeholders, including healthcare providers, hospital staff, and pharmacists, through balanced product and disease state presentations.Key Responsibilities:Effectively communicate...

  • Branch Manager Trainee

    3 weeks ago

    San Jose, California, United States DAIKIN COMFORT TECHNOLOGIES DIST INC Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Branch Manager Trainee to join our team at DAIKIN COMFORT TECHNOLOGIES DIST INC. As a Branch Manager Trainee, you will have the opportunity to learn and develop your skills in sales, customer service, and operations, with the goal of becoming a Branch Manager in the future.Key...

  • Regional Sales Manager

    1 month ago

    San Diego, California, United States Acosta Sales & Marketing Full time

    Regional Sales Manager - Part TimeLocation: CA - SAN DIEGOAre you passionate about coffee and skilled in sales and team development? If so, Acosta Sales & Marketing has an exciting opportunity for you.As a Nespresso Regional Sales Manager, you will play a crucial role in mentoring and training a team of Field Coffee Sales Advisors across a designated area....

  • Sales Operations Coordinator

    4 weeks ago

    San Jose, California, United States Lumenis Full time

    Sales Operations Coordinator at Lumenis The Sales Operations Coordinator position at Lumenis presents an exciting opportunity to contribute significantly to our operations. This role serves as the key liaison for clients and the sales team throughout the United States, playing an essential part in fostering and nurturing business relationships. With a...

  • Medical Sales Development Manager

    3 weeks ago

    San Francisco, California, United States Medsurg Sales Staffing Full time

    Job Title: Medical Device Market Development ManagerCompany: Medsurg Sales StaffingJob Type: Full-timeLocation: Remote (USA)About Us: Medsurg Sales Staffing is a leading provider of sales and marketing solutions for the medical device industry.Job Description:Job Summary:We are seeking an experienced Medical Device Market Development Manager to join our...

  • Head of Sales Operations

    4 weeks ago

    San Jose, California, United States VirtualPBX Full time

    Sales Leadership Opportunity at VirtualPBXVirtualPBX is a leading provider of communication solutions, offering voice, messaging, and call center services designed to optimize business operations. We are on the lookout for a Sales Leader to enhance our team.Drive Sales Strategies - Develop and implement effective sales strategies to boost market share and...

  • Retail Operations Manager

    3 weeks ago

    San Jose, California, United States Macy's Full time

    About the RoleWe are seeking a highly skilled and experienced Store Manager to lead our sales and customer service efforts at Macy's. As a key member of our team, you will be responsible for overseeing all aspects of store operations, including selling and service, merchandising, sales promotion, store maintenance, expense management, shortage prevention,...

  • Retail Sales Specialist

    1 week ago

    San Jose, California, United States Advantage Sales and Marketing, LLC Full time

    Join Advantage Solutions and help shape the future of shopping experiences. As a Retail Sales Specialist, you will provide in-store merchandising support to Retailers, building displays and end caps, resetting shelves with product rotation, and tracking inventory to maximize sales opportunities. This role offers competitive wages, growth opportunities, and...

  • Sales Manager for Medical Innovations

    4 weeks ago

    San Francisco, California, United States Medsurg Sales Staffing Full time

    Position Overview:A prominent manufacturer in the medical device sector is seeking a Market Development Manager. This newly established role is designed to work closely with the entire sales team to enhance market penetration among healthcare professionals. The focus will be on minimally invasive implants utilized in outpatient procedures.Key...

  • Retail Sales Representative

    2 weeks ago

    San Jose, California, United States Advantage Sales and Marketing, LLC Full time

    About the Role:We are seeking a highly motivated and experienced Retail Sales Specialist to join our team at Advantage Sales and Marketing, LLC. As a Retail Sales Specialist, you will play a critical role in helping us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their...

  • Director of Product Line Management for Kilowatt Fiber Lasers

    1 day ago

    San Jose, California, United States Lumentum Operations LLC Full time

    Job Title: Director, PLM kW Fiber LasersWe are seeking a highly experienced and skilled Director to lead our Product Line Management (PLM) team for kW Fiber Lasers. As a key member of our leadership team, you will be responsible for defining and executing the product strategy for our ultrafast laser product lines.Key Responsibilities:Develop and execute a...

  • Store Operations Manager

    2 weeks ago

    San Jose, California, United States 7-Eleven Full time

    We are seeking a highly motivated and experienced Assistant Manager to join our team at our new San Leandro location. As an Assistant Manager, you will play a key role in supporting the Store Manager in achieving sales goals, managing store operations, and providing exceptional customer service. Key Responsibilities: * Assist the Store Manager in...