Retail Sales and Service Supervisor

3 weeks ago


Marquand, Missouri, United States Sephora USA, Inc. Full time
Job ID: 250599

Store Name/Number:
IN-Keystone (0268)

Location:
Indianapolis, IN, United States

Employment Type:
Full Time

Position Classification:
Regular

Your Role at Sephora:

As a Retail Sales and Service Supervisor, you will play a crucial role in delivering an outstanding shopping experience for our clients.

Your leadership will guide a dedicated team of Coordinators, Licensed Beauty Advisors, and Beauty Advisors, ensuring they thrive in their roles.

If you are passionate about retail sales and enjoy fostering team success, this position is tailored for you.


Key Responsibilities:
  • Implementing Sales and Service Standards:
    Ensure the execution of sales and service standards that align with Sephora's excellence.
  • Team Support and Coaching:
    Provide ongoing support and coaching to team members in sales, service, and operational tasks.
  • Client Engagement and Sales Execution:
    Implement our client engagement model and sales strategies to enhance customer interaction.
  • Compliance with Sephora Standards:
    Uphold compliance with store policies, ensuring a professional and welcoming environment.
  • Client Loyalty and Engagement:
    Promote client loyalty initiatives and monitor key performance indicators (KPIs) to drive success.

Qualifications/Experience:
  • Previous leadership experience in retail sales or services.
  • Strong passion for client service and teamwork.
  • Excellent communication skills and multitasking abilities.
  • Resilience and adaptability to changing priorities.
  • Flexible availability for peak retail hours.
  • Consistent and reliable attendance.
  • Ability to lift and carry up to 50 pounds.

While at Sephora, you'll enjoy:

Diversity, Inclusion & Belonging: We are committed to creating a beauty community that celebrates and respects everyone's uniqueness.


Meaningful Rewards:

Sephora provides comprehensive healthcare and wellbeing benefits based on eligibility; details about our company benefits can be found on our website.


Compensation:
$28.25/hr. Actual hourly pay will be determined based on various factors, including qualifications and relevant experience.

Flex Position:

Sephora offers a Flex (on-demand) position for employees who can work between 0-19 hours a week, allowing for a balanced work schedule alongside other commitments. This could serve as a pathway to a more permanent role in the future.

Sephora is an equal opportunity employer and values a diverse and inclusive workplace. All applicants will be considered for employment without regard to any legally protected status.

Sephora is dedicated to providing reasonable accommodations in our recruiting processes for applicants with disabilities or medical conditions.

We consider all qualified applicants, including those with a criminal history, in accordance with applicable federal, state, and local laws.



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