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Retail Sales Consultant
2 months ago
Position: Retail Sales Consultant
Company Overview:
J.Jill is a leading omnichannel retailer and a well-respected women's apparel brand dedicated to providing customers with exceptional, ready-to-wear products. Our brand embodies a thoughtful and inspired style that resonates with confident women who embrace life with joy and purpose. With over 280 locations nationwide and a strong online presence, J.Jill is headquartered just outside Boston.
Role Overview:
The Retail Sales Consultant plays a vital role in delivering personalized service tailored to our customers' needs. Our team members foster authentic connections and loyalty with customers, assisting them in curating a complete wardrobe. This position demands a high level of customer service, product knowledge, and advanced sales techniques. Additionally, the consultant is responsible for maintaining the store's environment and visual merchandising standards.
Key Responsibilities:
- Sales Performance: Achieve individual and team sales targets while enhancing productivity.
- Customer Engagement: Welcome customers warmly and re-engage them effectively.
- Building Loyalty: Establish genuine connections with customers to foster loyalty.
- Outreach Initiatives: Participate in company-sponsored activities to attract new customers and encourage repeat visits.
- Personalized Service: Guide customers in selecting outfits that enhance their appearance.
- Wardrobe Development: Assist customers in creating versatile and trendy wardrobes by offering thoughtful suggestions on layering and accessorizing.
- Product Knowledge: Stay informed about J.Jill's product features, including colors, fabrics, fits, and styles.
- Fashion Awareness: Keep abreast of current fashion trends and how J.Jill adapts these for our clientele.
- Visual Merchandising: Support the execution of floor sets and ongoing store re-merchandising.
- Operational Support: Contribute to operational excellence by engaging in various functions such as marketing, product processing, and maintaining store cleanliness.
Qualifications:
Experience in a retail setting is preferred, particularly in women's specialty retail. Familiarity with point-of-sale systems and technical skills is advantageous. Community connections are a plus. A passion for fashion and the J.Jill brand is essential, along with excellent communication abilities, proven sales skills, and strong merchandising expertise.
At J.Jill, we are committed to fostering a culture that values creativity and data-driven strategies to propel our growth. We embrace diversity and consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with applicable laws.