French Bilingual Customer Support Specialist

2 weeks ago


Fort Myers, Florida, United States Alta Resources Full time

Alta Resources is seeking talented French Bilingual Customer Support Specialists to assist in delivering exceptional service for our client's offerings. If you have a passion for helping others and a commitment to excellence in customer service, we are here to provide you with comprehensive training and continuous learning opportunities. While experience in sectors such as healthcare, administration, retail, food service, or call centers is beneficial, it is not mandatory.

Our client teams operate like close-knit communities within our organization, united by a shared dedication to service. At Alta, we prioritize our people above all else.

Key Responsibilities & Attributes

  • Utilize various communication channels, including phone and email, to meet the needs of our client's customers.
  • Assist in identifying, analyzing, and resolving customer inquiries.
  • Offer product support, solutions, and additional information as needed.
  • Demonstrate a strong desire and enthusiasm for helping others.
  • Exhibit confidence, positivity, and a proactive attitude.
  • Possess excellent verbal and written communication skills.
  • Build and maintain relationships with clients, customers, and colleagues.
  • Fluency in both French and English is required.
Benefits of Working at Alta Resources
  • Collaborate with individuals who share your passion for service.
  • Enhance your writing and communication abilities.
  • Receive paid training on the job.
  • Opportunities for career growth and educational reimbursements.
  • Enjoy product discounts, incentives, and other perks.
Additional Information
  • Comprehensive benefits are available for full-time employees, including paid time off, holiday pay, insurance, 401(k), and educational assistance.
We look forward to discussing potential opportunities with you.

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