Current jobs related to Multilingual Customer Support Specialist - Fort Myers, Florida - Alta Resources

  • Multilingual Customer Service Representative

    2 months ago

    Fort Myers, Florida, United States PrideStaff Full time

    Job SummaryWe are seeking a highly skilled Multilingual Customer Service Representative to join our team at PrideStaff. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving customer inquiries, and promoting our products and services.Key ResponsibilitiesRespond to customer inquiries...

  • Multilingual Social Media Marketing Specialist

    7 days ago

    Fort Lauderdale, Florida, United States icreatives Full time

    Seeking a Multilingual Social Media Marketing SpecialistWe are looking for a highly skilled and bilingual Social Media Marketing Specialist to join our team at icreatives. As a Social Media Marketing Specialist, you will be responsible for managing all social media platforms, creating content strategies, optimizing social media presence, and writing engaging...

  • IT Support Specialist

    1 week ago

    Fort Lauderdale, Florida, United States I S T N INC Full time

    Job DescriptionWe are seeking a skilled IT Support Specialist to join our team. The ideal candidate will have strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues.Responsibilities:Provide technical support for computer systems, networks, and software applicationsTroubleshoot and resolve technical issues in a...

  • Customer Support Specialist

    1 month ago

    Fort Myers, Florida, United States Dobbs Equipment Full time

    Job SummaryWe are seeking an experienced Customer Support Advisor to join our team at Dobbs Equipment. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our customers in the Fort Myers area.Key ResponsibilitiesProvide timely and effective support to customers through regular calls and visits...

  • Support Specialist

    2 weeks ago

    Fort Myers, Florida, United States Vertilocity Full time

    Job Title: Support SpecialistVertilocity is seeking a highly skilled Support Specialist to join our team. As a Support Specialist, you will be responsible for providing technical assistance and support to our clients. This is a full-time position that offers a competitive salary and a range of benefits.Key Responsibilities:Provide technical support and...

  • Customer Support Representative

    2 months ago

    Fort Myers, Florida, United States Spectra Gutter Systems Full time

    Company Overview:At Spectra Gutter Systems, we take pride in our legacy of over 45 years in the manufacturing and distribution of high-quality rainwater management solutions. Our journey began in St. Petersburg, Florida, and has evolved into a leading presence in the industry, with numerous facilities across the nation dedicated to meeting our customers'...

  • Telecommunications Customer Support Specialist

    1 week ago

    Fort Myers, Florida, United States BM Conect Full time

    Telecommunications Customer Support AssociateWe are seeking a dedicated and customer-focused Telecommunications Customer Support Associate to join our team at BM Conect. As a Telecommunications Customer Support Associate, you will be responsible for providing exceptional customer service and support to our clients, helping them to simplify and organize their...

  • Technical Support Specialist

    2 weeks ago

    Fort Myers, Florida, United States TEKsystems Full time

    Job SummaryTEKsystems is seeking a skilled Technical Support Specialist to provide rotational support for our clinics with hands-on technical support and training. The ideal candidate will ensure timely resolution of tickets, monitor trends in technology issues, and implement solutions with the SD Corporate team.Key Responsibilities:Provide technical support...

  • Customer Support Specialist

    1 month ago

    Fort Lauderdale, Florida, United States PEDIATRIC EMERGENCY STANDARDS INC Full time

    {"h1": "Customer Support Specialist", "p": "We are seeking a highly motivated and customer-focused Support Specialist to join our dynamic team at Pediatric Emergency Standards Inc. As a Support Specialist, you will be the first point of contact for customers, addressing both technical and general inquiries through phone and email in a prompt and...

  • IT Support Specialist

    2 weeks ago

    Fort Myers, Florida, United States Entech Computer Services LLC Full time

    Job SummaryEntech Computer Services LLC is seeking a skilled IT Support Specialist to join our team. As a key member of our support team, you will be responsible for providing top-notch technical support to our clients.Key Responsibilities:Provide timely and effective technical support to clients via phone, email, and remote access.Identify and troubleshoot...

  • Payment Support Specialist

    3 weeks ago

    Fort Myers, Florida, United States Millennium Physician Group Full time

    Job SummaryMillennium Physician Group is seeking a highly skilled Payment Support Specialist to join our team in Fort Myers, FL. As a Payment Support Specialist, you will be responsible for providing effective and accurate resolution of complex posting issues as identified through the Practice Management System (PMS). You will research, validate overpayments...

  • IT Support Specialist

    1 week ago

    Fort Myers, Florida, United States Entech Computer Full time

    Job SummaryWe are seeking a highly skilled IT Support Specialist to join our team at Entech Computer. As an IT Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and ensuring that our clients receive the highest level of service.Key ResponsibilitiesProvide technical...

  • Radiology Imaging Specialist

    2 weeks ago

    Fort Myers, Florida, United States Healthcare Support Permanent Placement Full time

    Radiology Imaging Specialist Job DescriptionHealthcare Support Permanent Placement is seeking a skilled Radiology Imaging Specialist to join their team in Fort Myers, Florida.Specialty: Radiology ImagingDiscipline: Allied Health ProfessionalShift: 8 hoursEmployment Type: StaffThe Radiology Imaging Specialist will perform diagnostic radiology imaging,...

  • HVAC Technical Support Specialist

    2 weeks ago

    Fort Myers, Florida, United States Raymond Search Group Full time

    Job OverviewWe are seeking a highly skilled HVAC Technical Support Specialist to join our team at Raymond Search Group. As a key member of our technical support team, you will play a critical role in providing exceptional customer service and support to our clients in the HVAC/R industry.Key ResponsibilitiesProvide technical support to customers via phone,...

  • Desktop Support Specialist

    4 weeks ago

    Fort Myers, Florida, United States Cross River Full time

    Job Title: Desktop Support SpecialistCross River is seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing technical support and maintenance for our various technologies, including hardware, software, and peripheral equipment.Responsibilities:Provide on-site and remote support for...

  • Customer Support Specialist in Insurance

    3 weeks ago

    Fort Myers, Florida, United States Staff My Agency Full time

    Become a vital part of Staff My Agency as an Insurance Customer Service RepresentativeIf you possess a passion for assisting customers and a keen understanding of their needs, we encourage you to foster customer loyalty and elevate their overall experience.Position Details:This role requires on-site presence, contributing to a collaborative work...

  • Health Support Specialist

    3 weeks ago

    Fort Myers, Florida, United States My Florida Corp Defunct Full time

    Job Title: Health Support SpecialistJoin our team as a Health Support Specialist and contribute to the well-being of our community.Job Summary:We are seeking a highly motivated and detail-oriented Health Support Specialist to join our team. As a Health Support Specialist, you will provide administrative support to the Department of Health in Lee County,...

  • Technical Support Specialist

    1 day ago

    Fort Myers, Florida, United States TEKsystems Full time

    At TEKsystems, we're a leading provider of technology services, and we're seeking a talented Technical Support Specialist - IT Help Desk to join our team.This role is a great opportunity for an individual who is passionate about delivering exceptional IT support and training to our customers.As a Technical Support Specialist - IT Help Desk, you will be...

  • Support Specialist

    4 days ago

    Fort Myers, Florida, United States Florida Realty Elite Full time

    Florida SouthWestern State College is seeking an Applications Support Specialist I, Financial Services to provide data and technology support to College functional areas.Responsibilities include Banner module maintenance, data retrieval, state report compliance, and collaborative support to information feeding to other Banner modules.This position requires...

  • Revenue Cycle Customer Service Representative

    3 weeks ago

    Fort Myers, Florida, United States HealthCare Support Full time

    Revenue Cycle Customer Service RepresentativeWe are seeking a highly skilled Revenue Cycle Customer Service Representative to join our team at HealthCare Support. As a key member of our revenue cycle team, you will play a critical role in ensuring timely and accurate processing of patient accounts.Key Responsibilities:Process and reprocess claims in a timely...

Multilingual Customer Support Specialist

2 months ago

Fort Myers, Florida, United States Alta Resources Full time

Alta Resources is Hiring

Position Overview

The Bilingual Customer Care Representative role is designed to deliver exceptional service and sales assistance to both current and potential clients. Utilizing a consultative method, this position embodies the values and principles of Alta Resources and its partners. Responsibilities encompass a variety of tasks, including but not limited to: managing inbound and outbound communications through phone, email, chat, and other channels; performing data entry; conducting surveys; validating orders; and fulfilling sample requests. Additional responsibilities may involve report updates, assisting in the testing of new processes, and engaging in data analysis. This role is crucial in addressing, analyzing, and resolving customer inquiries, providing product support, and ensuring timely follow-ups to enhance customer satisfaction and loyalty.

Key Responsibilities

  • Act as a representative of the company by providing a high standard of professionalism and quality through outstanding customer service and support, utilizing effective verbal and written communication skills.
  • Identify and resolve customer issues or concerns by offering solutions, recommendations, and detailed product information with urgency and a positive demeanor.
  • Maintain and process necessary documentation with meticulous attention to detail to ensure accurate data entry in CRM and client systems.
  • Recognize potential sales opportunities and suggest relevant products to customers.
  • Translate and interpret between foreign languages and English as required.
  • Efficiently manage daily tasks within established timelines, prioritizing multiple responsibilities with minimal supervision.
  • Meet performance metrics and deadlines in a dynamic, high-performing team environment while providing support to other teams as needed.
  • Proactively enhance product knowledge and maintain strong relationships with clients and colleagues.
  • Recommend improvements to management regarding service, products, and procedures to promote operational excellence.
  • Report any training needs or discrepancies to the supervisor.
  • Adhere to attendance and punctuality requirements as a fundamental aspect of this role.

Leadership Expectations

This position does not involve direct reports but requires active participation in supporting strategic initiatives and personal development, including the application of Six Sigma methodologies.

Qualifications

  • High school diploma or equivalent is required; further education is preferred.
  • Fluency in Spanish and English or French and English is essential.
  • Prior experience in customer service, sales, or related fields is necessary.
  • Ability to quickly grasp complex product knowledge and navigate multiple software applications while engaging with customers.
  • Proficient in Microsoft Office Suite, particularly Word, Excel, PowerPoint, and Outlook.
  • Strong organizational skills and attention to detail are critical for success in this role.

About Alta Resources

Alta Resources is committed to providing exceptional service and support to our clients and their customers. We value professionalism, integrity, and a strong work ethic in our team members.