Client Relations Coordinator

2 weeks ago

Brooklyn, New York, United States From Day One, Inc. Full time
Job Overview

About From Day One:

From Day One is a prominent media platform and conference series dedicated to exploring innovative strategies for organizations to enhance their relationships with employees, clients, and communities.

In an era where businesses are increasingly held accountable, From Day One investigates how organizations can embed core values—such as diversity, responsibility, and transparency—into their operations, maintaining these principles amidst a rapidly changing economic landscape.

What sets From Day One apart is our interdisciplinary approach, uniting leaders from corporate social responsibility, human resources, marketing, and communications. Our events foster meaningful discussions that yield actionable insights from executives, civic leaders, authors, and journalists nationwide. Companies are recognizing the importance of prioritizing people, and our mission is to assist them in fulfilling that commitment from the outset.

Our business model encompasses a wide range of both digital and in-person content. We organize a series of one-day conferences in numerous cities across the country, with new locations being added regularly. Additionally, we host frequent online events, including topic-focused webinars, monthly virtual conferences, and regular roundtable discussions.

We consistently publish articles featuring reporting and opinion pieces from our team and a network of distinguished journalists, led by our chief content officer, veteran journalist Stephen Koepp.

About This Role:

We are seeking a Client Success Assistant to undertake various administrative and client service responsibilities. The Client Success Assistant will be tasked with managing schedules, tracking deliverables, conducting research, and facilitating communication among team members. Success in this role requires exceptional organizational skills, effective time management, and the ability to operate independently.


Key Responsibilities:
  • Serve as the primary point of contact among executives, staff, clients, and external partners.
  • Ensure timely and accurate information flow.
  • Oversee client deliverables.
  • Compile weekly, monthly, or quarterly reports.
  • Format communications for internal and external purposes, including memos, emails, presentations, and reports.

Qualifications:

  • Experience as an Executive Assistant, Administrative Assistant, or in a similar capacity.
  • Familiarity with business software such as MS Office Suite, Google Workspace, or equivalent tools.
  • Exceptional organizational and time management abilities.
  • Strong verbal and written communication skills.
  • A minimum of a 4-year college/university degree.

Benefits:

  • This is a full-time salaried position with a starting salary of $50,000 per year, along with opportunities for advancement and salary increases.
  • This role is fully remote, with opportunities for occasional social interactions with the predominantly Brooklyn-based team.
  • From Day One provides a comprehensive benefits package, including health insurance (medical, dental, and vision), competitive vacation policies including summer and winter breaks, and an employee stock plan.
  • A minimum of a 4-year college/university degree is required, along with a strong academic background and at least 2 years of full-time, professional experience post-graduation.
  • Diversity and inclusion are fundamental to our mission, and we are dedicated to these values throughout our hiring process.

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