Hospitality Relations Coordinator
2 weeks ago
Aska, a distinguished 2-Star Michelin establishment, is in search of a refined and committed Hospitality Relations Coordinator to enhance our esteemed service team. We are dedicated to providing outstanding dining experiences, and the Hospitality Relations Coordinator is essential in ensuring our patrons feel valued and attended to from their initial contact with us.
Primary Responsibilities:- Managing phone inquiries and addressing guest concerns with professionalism.
- Timely and courteous responses to reservation-related emails.
- Facilitating guest bookings, ensuring meticulous record-keeping of all reservations.
- Generating and overseeing reservation and VIP reports for the team.
- Welcoming and seating guests with genuine warmth and efficiency during service hours.
- Working collaboratively with the front-of-house team to guarantee seamless service and memorable guest experiences.
- A polished demeanor with a strong enthusiasm for hospitality and guest relations.
- Exceptional communication abilities, both written and verbal.
- Capability to juggle multiple tasks and manage time effectively in a fast-paced environment.
- Prior experience in a fine dining atmosphere is advantageous, though not mandatory.
- A positive outlook, keen attention to detail, and a collaborative spirit.
- Competitive pay at $25/hr, in addition to tips.
- An opportunity to work within a prestigious, 2-Star Michelin venue.
- A nurturing and cooperative work atmosphere.
- Paths for professional advancement within our organization.
Become a part of Aska and immerse yourself in a culinary adventure that elevates fine dining. If you possess a passion for guest relations and a commitment to excellence, we would be eager to learn more about you.
Application Process: Kindly submit your resume along with a concise cover letter outlining your experience and interest in this position.
More information about Aska can be found on our website.
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