Training Coordinator
1 week ago
Position Summary
The Training Coordinator will play a crucial role in crafting and executing exceptional training initiatives for both end users and integration partners.
Key Responsibilities
1. Develop, design, and implement training programs and workshops tailored for end users and channel partners across various proficiency levels.
2. Identify training requirements through surveys, interviews, and consultations with end users and integrators.
3. Produce engaging and effective training resources, including videos, presentations, manuals, and e-learning modules.
4. Facilitate training sessions utilizing diverse instructional methods, such as lectures, hands-on activities, and group discussions.
5. Assess the effectiveness of training programs through participant feedback, evaluations, and performance metrics.
6. Provide continuous support and coaching to staff to ensure the application of acquired skills.
7. Keep abreast of industry trends and best practices in training and development.
8. Collaborate with subject matter experts to guarantee training content is accurate and relevant.
9. Maintain training documentation and generate reports on training activities and outcomes.
Knowledge, Skills, and Abilities
1. Comprehensive understanding of training methodologies, tools, and techniques.
2. Outstanding presentation and communication skills.
3. Ability to engage and inspire learners.
4. Strong organizational and time management capabilities.
5. Proficiency in utilizing training software and tools (e.g., LMS, PowerPoint, Zoom).
6. Capacity to work independently as well as collaboratively within a team.
Qualifications
1. Bachelor's degree in Information Technology, Education, or a related discipline.
2. Demonstrated experience as a Technical Trainer or in a comparable position.
3. Certification in technical training (e.g., CompTIA CTT+, Microsoft Certified Trainer) is advantageous.
Additional Information
1. Standard business hours for this role are 8:00 a.m. – 4:30 p.m. ET.
2. Approximately
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