Pharmacy Customer Service Representative

4 days ago


Berkeley Heights, New Jersey, United States Walgreens Full time
Job Summary

We are seeking a highly skilled and customer-focused Pharmacy Customer Service Associate to join our team at Walgreens. As a key member of our pharmacy team, you will be responsible for delivering exceptional customer service, processing prescriptions, and maintaining a clean and organized pharmacy environment.

Key Responsibilities
  • Customer Service
    • Engage with customers and patients to provide a positive and personalized experience
    • Respond to customer inquiries and resolve issues in a timely and professional manner
    • Model and share customer service best practices with team members
  • Pharmacy Operations
    • Process prescriptions accurately and efficiently
    • Assist pharmacists with scheduling and maintaining workflow
    • Maintain a clean and organized pharmacy environment
  • Inventory Management
    • Assist with inventory management activities, including ordering and stocking pharmaceuticals
    • Maintain knowledge of company asset protection techniques
  • Additional Responsibilities
    • Assist with separation of food items and product placement
    • Provide customer service in the photo area
    • Assume web pick-up responsibilities
Requirements
  • Education and Experience
    • High school diploma or equivalent required
    • 6 months of experience in a retail environment preferred
  • Skills and Abilities
    • Excellent communication and customer service skills
    • Ability to work in a fast-paced environment
    • Basic math skills and ability to count, measure, and weigh medications
What We Offer

As a Pharmacy Customer Service Associate at Walgreens, you will have the opportunity to work in a dynamic and customer-focused environment. We offer competitive compensation and benefits, as well as opportunities for professional growth and development.



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