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Customer Support Associate

2 months ago

Berkeley Heights, New Jersey, United States Domino's Franchise Full time
Position Overview

Role: Customer Service Representative

As a vital member of our team, you will be responsible for maintaining the high standards of service that our customers expect. Your duties will include:

  • Adhering to the grooming and uniform standards set by the company.
  • Processing payments through cash and credit card transactions.
  • Promoting our menu offerings and current promotions.
  • Receiving comprehensive training in product preparation, operational procedures, and delivery packaging.
  • Ensuring product quality and accuracy before delivery.
  • Demonstrating urgency in responding to customer inquiries, whether in person or over the phone.
  • Delivering exceptional customer service to both internal and external clients.
  • Communicating clearly and effectively, both verbally and in writing.
  • Utilizing a computer-based order entry system with proficiency.

Your commitment to quality service will play a crucial role in enhancing customer satisfaction and loyalty.