Salesforce Solutions Specialist

2 weeks ago


Florida, United States Gravity IT Resources Full time

Título del Puesto: Especialista en Soluciones Salesforce

Tipo de Empleo: Contrato a Largo Plazo

Ubicación: Remoto/Híbrido

Requisitos de Trabajo Presencial: Híbrido, 2-3 días a la semana

Autorización de Trabajo: Todos

Descripción del Puesto:

El Especialista en Soluciones Salesforce será responsable de apoyar iniciativas clave en los espacios de Salesforce y AWS, con un enfoque en la reinvención y reimplementación de sistemas de gestión de llamadas, servicios de campo y gestión de casos. Este rol implica la configuración de plataformas Salesforce para satisfacer las necesidades empresariales sin requerir programación.

Responsabilidades Clave:

  • Configuración (100%):
  • Poblar datos y establecer interfaces de usuario
  • Crear y gestionar flujos de trabajo basados en los requisitos proporcionados por los analistas de negocio
  • Configurar plataformas para alinearse con los requisitos empresariales

Habilidades Requeridas:

  1. Experiencia en Configuración de Salesforce:
  • Mínimo 3-5 años de experiencia en configuración de Salesforce
  1. Salesforce Field Services Cloud:
  • Mínimo 2 años de experiencia
  1. Salesforce Service Cloud:
  • Mínimo 3-5 años de experiencia
  1. Habilidades Adicionales:
  • Experiencia con AWS Contact Center o AWS Connect es altamente deseable

Instrucciones para la Aplicación:

Para postularse, envíe su currículum y una carta de presentación que describa su experiencia relevante y por qué es un buen candidato para este puesto.

Esta descripción del trabajo tiene como objetivo delinear la naturaleza general y el nivel de trabajo realizado por los empleados dentro de este rol. No está diseñada para contener o ser interpretada como un inventario completo de todas las tareas, responsabilidades y calificaciones requeridas de los empleados asignados a este trabajo.



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