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Lead Salesforce Solutions Architect

2 months ago

Fort Lauderdale Florida, United States Seminole Hard Rock Support Services Full time

Key Responsibilities:
As a pivotal member of our team, you will:

  • Spearhead the architecture, development, and deployment of sophisticated Salesforce solutions, with a primary focus on Service Cloud and Sales Cloud (Data Cloud experience is advantageous).
  • Design and implement robust and scalable solutions that align with business objectives and industry best practices.
  • Create and manage custom Apex classes, triggers, Visualforce pages, and Lightning components to enhance Salesforce functionalities.
  • Supervise the integration of Salesforce with third-party systems utilizing REST/SOAP APIs, MuleSoft, and other integration tools.
  • Oversee data migration processes, ensuring the integrity and quality of data across the Salesforce platform using tools like Data Loader and ETL methodologies.
  • Generate advanced reports and dashboards to deliver actionable insights to stakeholders.
  • Provide technical guidance and mentorship to a team of Salesforce developers, ensuring compliance with coding standards and best practices.
  • Facilitate code reviews, technical design discussions, and collaborative solution brainstorming sessions.
  • Stay informed about the latest Salesforce updates, technologies, and best practices, proactively identifying opportunities for business enhancement.
  • Collaborate with business analysts, product owners, and stakeholders to gather requirements and translate them into effective technical solutions.
  • Articulate complex technical concepts to non-technical stakeholders, ensuring clarity and alignment.
  • Work closely with cross-functional teams, including sales, service, marketing, and IT, to promote Salesforce adoption and ensure solutions meet organizational needs.
  • Develop and execute unit tests, and engage in system and user acceptance testing to uphold quality standards.
  • Identify and implement opportunities for process optimization within the Salesforce ecosystem.
  • Lead initiatives aimed at enhancing development processes, tools, and practices to boost team productivity and solution quality.
  • Ensure Salesforce solutions adhere to industry regulations, data privacy standards, and internal security protocols.
  • Implement and maintain security measures, data encryption, and access controls within the Salesforce environment.
Required Skills and Experience:

  • Extensive background in Salesforce development, including proficiency in Apex, Visualforce, Lightning Components, and SOQL.
  • In-depth knowledge of Salesforce Service Cloud and Sales Cloud, encompassing features such as case management, service contracts, leads, opportunities, and campaigns.
  • Expertise in integrating Salesforce with other applications through APIs and middleware solutions.
  • Proven track record in architecting complex Salesforce solutions that are scalable, efficient, and aligned with business objectives.
  • Ability to design and implement integration solutions using REST/SOAP APIs, MuleSoft, or other integration platforms.
  • Experience in managing and delivering complex Salesforce projects on schedule and within budget, utilizing Agile or Waterfall methodologies.
  • Capacity to prioritize and manage multiple tasks in a dynamic environment.
  • Demonstrated leadership capabilities with the ability to mentor and develop junior team members while fostering a collaborative team culture.
  • Strong problem-solving, judgment, and decision-making abilities.
  • Excellent written and verbal communication skills, with the capacity to convey complex technical concepts to non-technical stakeholders.
  • Ability to influence stakeholders and partners at all levels, driving consensus and alignment on quality objectives.
  • Experience in the gaming industry is a plus, with an understanding of industry-specific business processes and challenges.
Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or a related discipline; a Master's degree is preferred.
  • 7+ years of experience as a Salesforce Developer, with a concentration on Service Cloud and Sales Cloud.
  • Salesforce certifications such as Salesforce Certified Technical Architect, Salesforce Certified Platform Developer II, and Salesforce Certified Service Cloud Consultant are highly regarded.
  • Strong comprehension of Salesforce architecture, security model, and best practices.
  • Familiarity with CI/CD processes.
  • Experience with version control systems such as Git.