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Salesforce Solutions Administrator

2 months ago

Florida, United States Gravity IT Resources Full time

Position Title: Salesforce Admin/Developer

Employment Type: Contract to Hire

Location: Palm Beach (PGA)

Onsite Work Requirement: Hybrid, 2-3 days per week

Work Authorization: Any

Position Overview:

The Salesforce Administrator will play a pivotal role in supporting key projects within the Salesforce and AWS domains, with a focus on transforming and enhancing call center operations, field services, and case management systems. This position entails the configuration of Salesforce platforms to fulfill organizational requirements and includes some custom Apex programming.

Key Responsibilities:

  • Configuration and Administration of Salesforce environments
  • Data population and user interface setup
  • Creation and management of workflows based on business analyst specifications
  • Platform configuration to meet business needs
  • Custom Apex development and support for Salesforce applications

Top Required Skills:

  • Experience in Salesforce Configuration
  • Knowledge of Salesforce Field Service
  • Proficiency in Salesforce Service Cloud
  • Familiarity with GitHub

Bonus Skills:

  • Experience with AWS Contact Center or AWS Connect is highly desirable