Regional Operations Manager

4 days ago


Santa Ana, California, United States OC Market Admin D Full time
Job Title: Regional Manager

At OC Market Admin D, we are seeking a highly skilled and experienced Regional Manager to join our team. As a Regional Manager, you will be responsible for overseeing and directing all aspects of the practice's clinical operations, ensuring alignment with organizational strategy and utilizing best practices and continuous improvement processes to maximize efficiency.

Key Responsibilities:
  • Oversee and direct all aspects of the practice's clinical operations, ensuring alignment with organizational strategy and utilizing best practices and continuous improvement processes to maximize efficiency.
  • Monitor and assure compliance with Quality Assurance Programs.
  • Work with Contracting Manager and medical groups to develop business relationships.
  • Promote and support the company's vision, mission, and values.
  • Achieve targeted volumes for business unit.
  • Manage team members and business operations to achieve organizational objectives.
  • Remain informed and anticipate potential pitfalls within the operation and work toward timely communication and resolution of issues.
  • Prepare operating budgets and effectively analyze performance against those budgets.
  • Effectively utilize team members ensuring appropriate levels of productivity.
  • Manage costs and expenses appropriately.
  • Oversee financial management of the business unit.
  • Develop strategies to achieve individual and business unit goals.
  • Recommend or seek out new business opportunities.
  • Train new managers.
  • Work to increase retention and reduce avoidable turnover.
  • Maintain employee morale and employee satisfaction at levels conducive to maintaining high productivity.
  • Set clear and specific expectations/objectives for employees and departments.
  • Approve employee performance evaluations during review periods.
  • Ensure that all performance evaluations are completed, conducted, and submitted on time.
  • Recognize and provide coaching, counseling, and discipline as appropriate.
  • Provide team members with support and motivation.
  • Exhibit objectivity and openness to other's views.
  • Demonstrate ability to balance team and individual responsibilities.
  • Promote flexibility in staff utilization across teams and departments.
  • Delegate work appropriately and follow through to ensure optimal results.
  • Provide team members development opportunities as appropriate.
Requirements:
  • Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations.
  • Demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues.
  • Have a structured work-approach, understand complex problems and you are able to prioritize work in a fast-paced environment.
Preferred Qualifications:
  • Understand how external forces in the healthcare industry affect operations and revenues.
  • Ability to exercise a high degree of initiative, judgment, discretion and decision-making to achieve department and organizational objectives.
  • Ability to communicate effectively through verbal and written communication.
  • Ability to share information effectively and provide appropriate direction to team members.
  • Ability to delegate responsibility and authority to team members.
  • Ability to maintain proactive relationship with referring physicians.
  • Knowledge of state and federal health and safety regulations.
  • Knowledge of developing budgets, general computer skills, and Microsoft Office knowledge.
  • Demonstrate leadership skills in interactions with staff, peers in senior management.
  • Maintain a 'team' mentality within Clinical Operations and as a member of senior management.
  • A four-year degree in business administration or health care administration is required.
  • Six or more years of experience in the radiology service industry and management experience is preferred.
  • An understanding of Contracting and experience working with medical groups is required.
  • A valid driver's license and an acceptable driving record are required.


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