Regional Service Manager

6 days ago


Santa Ana, California, United States Sulzer Full time
Job Summary

We are seeking a highly skilled Regional Service Manager to join our team at Sulzer. As a key member of our FE_WIBU team, you will be responsible for developing and delivering world-class water and wastewater pump service training programs.

Main Responsibilities
  • Develop and deliver innovative training programs on Sulzer pumps, focusing on system troubleshooting and root cause analysis.
  • Design and create training materials, including webinars, presentations, videos, online resources, and new training experiences.
  • Conduct training sessions, workshops, and seminars for sales distributors, representatives, customers, and internal staff.
  • Assess training needs and continuously update and improve training programs to ensure relevance and effectiveness.
  • Collect feedback and evaluate the impact of training sessions to make necessary improvements.
  • Perform treatment application and system audits as needed.
Requirements
  • Superior customer service focus.
  • Demonstrated technical aptitude and desire to learn all product lines.
  • Superior analytical, problem-solving skills.
  • Demonstrated success through focus, good judgment, and decision-making.
  • Strong sense of teamwork.
  • Well-developed sense of urgency to deliver results.
  • Excellent relationship and people skills.
  • 5+ years' experience working in a technical service/training role.
  • Comprehensive understanding of pumps, motors, variable frequency drives, and pumping system design.
  • Proven experience in developing and delivering technical training programs, particularly in the wastewater industry.
  • Problem-solving abilities and a keen eye for detail in troubleshooting pump-related issues.
  • Good verbal and written communication skills.
  • Team player, flexible, and 100% customer service attitude.
  • Willingness to travel 70% within North America.
  • Computer Skills: Working knowledge of Microsoft Office products such as Word, Excel, Power Point, and Outlook.
What We Offer
  • 401K plan with up to a 6% company match.
  • 12 Paid Holidays.
  • Health savings account with employer matching.
  • 4 weeks of paid parental leave.
  • Motivating wellness program.


  • Santa Ana, California, United States Sulzer AG Full time

    About the RoleSulzer AG is seeking a highly skilled Regional Service Manager to join our team in the United States. As a key member of our FE_WIBU team, you will be responsible for developing and delivering world-class water and wastewater pump service training programs.Main ResponsibilitiesDesign and deliver innovative training programs for water and...


  • Santa Ana, California, United States Sulzer AG Full time

    About the RoleSulzer AG is seeking a highly skilled Regional Service Manager to join our team in the United States. As a key member of our FE_WIBU team, you will be responsible for developing and delivering world-class training programs for water and wastewater pump service.Main ResponsibilitiesDesign and deliver innovative training programs for...


  • Santa Ana, California, United States Public Storage Full time

    Regional Operations LeaderPosition OverviewAs a Regional Operations Leader, you will play a crucial role in ensuring operational excellence, delivering exceptional customer experiences, and driving revenue growth. Your passion for leadership and team development will empower you to cultivate a high-performing workforce across multiple locations. You will be...

  • Regional Director

    16 hours ago


    Santa Ana, California, United States OC Market Admin D Full time

    Job SummaryWe are seeking a highly skilled and experienced Regional Director to join our team at OC Market Admin D. As a Regional Director, you will be responsible for overseeing and directing all aspects of our clinical operations, ensuring alignment with our organizational strategy and utilizing best practices and continuous improvement processes to...


  • Santa Ana, California, United States Regal Commercial Services Full time

    Job OverviewPosition Summary: We are seeking a motivated and skilled Regional Sales Representative to enhance our client relationships and drive sales for our flooring solutions.Key Responsibilities: Cultivate and generate leads from our existing clientele. Advocate for Regal's products and services among our current customer network. Achieve sales targets...

  • CDL A Truck Driver

    1 week ago


    Santa Ana, California, United States Andrus Transportation Services Inc Full time

    Job Description:Andrus Transportation Services Inc is seeking a skilled CDL A Truck Driver to join our team in the Western Regional route. As a key member of our operations, you will be responsible for transporting goods across the Western United States in a safe and efficient manner.Key Responsibilities:Drive a tractor-trailer combination to transport goods...


  • Santa Ana, California, United States ACI Jet Full time

    Job DescriptionJob Title: Customer Service ManagerJob Summary:The Customer Service Manager is responsible for overseeing all customer-facing activities for ACI Jet FBO clients and maintaining a positive and productive relationship with ACI Jet's employees, vendors, and clients.Key Responsibilities:Lead and Manage the Customer Service Team: Ensure that the...


  • Santa Ana, California, United States ACI Jet Full time

    {"Job Title": "Hospitality and Experience Manager", "Job Summary": "We are seeking a highly motivated and organized individual to join our team as a Hospitality and Experience Manager at ACI Jet. As a key member of our leadership team, you will be responsible for coordinating, performing, and overseeing all Hospitality and Experience activities for our...


  • Santa Ana, California, United States Bridgestone Americas Full time

    Job SummaryBridgestone Americas is seeking a highly skilled Automotive Service Manager to join our team. As a key member of our retail operations, you will be responsible for managing customer relationships, supervising vehicle technicians, and ensuring high-quality service standards.Key ResponsibilitiesAssign and schedule work duties to auto service staff...


  • Santa Ana, California, United States Evs Full time

    About EvsEvs is a company that values customer satisfaction above all else. Our mission is to provide exceptional customer experiences through our team of dedicated professionals.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Manager. As a key member of our team, you will be responsible for...

  • CDL A Truck Driver

    19 hours ago


    Santa Ana, California, United States Andrus Transportation Services Inc Full time

    Job Description:CDL A OTR Dry Van Truck Drivers - Explore the Western United States and Stay Close to Home!We are currently hiring CDL A Regional / OTR Dry Van Drivers to drive the Western States. Our commitment to our drivers means that we weather tough times better than most, and our low turnover rate is a testament to the strength of our company.Key...


  • Santa Ana, California, United States Beach Front Property Management, Inc. Full time

    Job OverviewBeach Front Property Management, Inc. is seeking a qualified On-Site Property Manager/Maintenance Technician to become a vital part of our team. We are in search of a proactive individual who possesses strong customer service skills along with property management and maintenance expertise to oversee the daily operations of our properties.Position...


  • Santa Ana, California, United States KPC Health Care Inc Full time

    Position OverviewThe Pharmacy Services Manager is responsible for leading the clinical team and addressing operational challenges. This role entails overseeing pharmaceutical clinical functions within the healthcare facility and the department, while also supporting the Director with administrative responsibilities, team development, and quality enhancement...


  • Santa Ana, California, United States Financial Statement Services, Inc Full time

    Job OverviewFinancial Statement Services, Inc. (FSSI) has been a leading woman-owned provider of document solutions for over four decades, focusing on tailored print and mail, electronic distribution, marketing, and compliance services. As a dynamic and expanding organization, we are seeking to enhance our Client Services team.We are in search of a Client...


  • Santa Ana, California, United States Cryogenic Industries Full time

    Company Overview: Nikkiso Cryogenic Industries stands as a premier manufacturer of specialized cryogenic gas processing equipment and compact process plants tailored for the liquefied natural gas (LNG), well services, and industrial gas sectors. Our success is driven by a dedicated team of management professionals and a skilled workforce committed to...


  • Santa Ana, California, United States Financial Statement Services, Inc Full time

    Job OverviewFinancial Statement Services, Inc. (FSSI) has been a leading woman-owned provider of document solutions for over four decades, focusing on tailored print and mail, digital delivery, marketing, and compliance services. As a dynamic and expanding organization, we are seeking a dedicated professional to enhance our Client Services division.We are...


  • Santa Ana, California, United States Meals on Wheels OC Full time

    Position Overview:Meals on Wheels Orange County is dedicated to providing essential nutrition and support services to vulnerable senior citizens. We aim to alleviate hunger and combat social isolation through our comprehensive meal delivery and community engagement programs.Role Summary:The Manager of Enhanced Care Management plays a pivotal role in...

  • Case Manager

    5 days ago


    Santa Ana, California, United States LHH Recruitment Solutions Full time

    Job SummaryWe are seeking a skilled Case Manager to join our team at LHH Recruitment Solutions. As a Case Manager, you will be responsible for providing comprehensive case management services to underserved individuals, connecting them with appropriate resources and services to address barriers and promote housing stability and self-sufficiency.Key...


  • Santa Ana, California, United States Nikkiso Clean Energy & Industrial Gases Full time

    Company OverviewNikkiso Clean Energy & Industrial Gases stands as a premier provider of cryogenic pumps, heat exchangers, and process systems, delivering innovative solutions for the LNG and industrial gases sectors. With an impressive annual revenue exceeding $250 million, we are a proud subsidiary of Nikkiso Company Ltd, a global industrial leader based in...


  • Santa Ana, California, United States North American Corporation of Illinois Full time

    Position Overview:We are seeking a knowledgeable Food Service Specialist with a focus on enhancing cross-selling opportunities. The role involves regular interaction with Sales Representatives, participating in meetings with current customers to promote foodservice packaging solutions, and supporting pricing strategies and proposals for client...